Critical Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Critical Facilities Manager at JLL, you'll serve as the strategic operational leader responsible for ensuring our clients' facilities operate seamlessly, efficiently, and safely. This role centers on developing and implementing comprehensive facility management strategies that optimize building performance while enhancing the experience of everyone who works within these spaces. You'll oversee daily operations including maintenance programs, vendor relationships, compliance protocols, and space utilization initiatives. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this position, you'll be instrumental in creating environments where people can do their best work. Your expertise will drive cost-effective solutions while maintaining the highest standards of safety, sustainability, and operational excellence. This dynamic role requires balancing strategic planning with hands-on problem-solving, as you'll collaborate with diverse stakeholders to deliver exceptional facility services that support our clients' business objectives and reflect JLL's commitment to innovation and excellence. What your day-to-day will look like: Develop and execute comprehensive facility management strategies that align with client objectives and organizational goals Oversee preventive and corrective maintenance programs for HVAC, electrical, plumbing, and building automation systems Lead vendor selection, contract negotiation, and performance management for service providers and contractors Conduct regular facility inspections and audits to ensure compliance with safety, health, and regulatory requirements Manage capital projects from planning through completion, including space renovations and infrastructure improvements Analyze facility data and metrics to identify optimization opportunities and cost-saving initiatives Coordinate emergency response procedures and business continuity planning activities Collaborate with cross-functional teams to support workplace strategy and space utilization projects Prepare detailed reports and presentations on facility performance, budget utilization, and operational metrics Required qualifications: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field Minimum of 5 years of progressive facilities management experience in commercial real estate environments Strong knowledge of building systems including HVAC, electrical, plumbing, and fire safety systems Experience with computerized maintenance management systems (CMMS) and facility management software Demonstrated expertise in vendor management, contract negotiation, and procurement processes Solid understanding of building codes, OSHA regulations, and environmental compliance requirements Excellent project management skills with ability to manage multiple priorities simultaneously Strong analytical and problem-solving capabilities with attention to detail Professional communication skills and ability to interact effectively with diverse stakeholders Preferred qualifications: Professional certifications such as Certified Facility Manager (CFM) or Facilities Management Professional (FMP) Experience with sustainability programs and LEED building operations Background in capital project management and construction oversight Knowledge of workplace technology integration and smart building systems Experience working with corporate clients in a service provider capacity Advanced proficiency in data analysis tools and financial modeling software This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –New Albany, OH If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.