Data Center Technician at JLL — , Singapore | Racks & Rows
JL
Data Center Technician
JLL·, Singapore
Full-time
Free account to apply · application completed on JLL
About This Role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Summary/Overview:
The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.
Responsibilities:
Lead a team of contractors or vendors and support in the daily data centre operations
Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
Monitor critical facilities and infrastructure system alerts and perform necessary escalation
Perform incident management and escalation pertaining to any facilities and system downtime
Manage and administer the service desk operations
Ensure the implementation of safe systems on site activities.
Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
Assist in the planning and execution of disaster recovery activities
Administer and ensure building records, licenses, permit and etc are properly documented.
Ensure procedures, processes and service level are being followed for any service delivery and operations
Periodic review of the data centre operations and report any gaps and issues
Prepare and update of Data Centre and Service Desk monthly report
Maintain the site asset database, provide updates in accordance with CMMS requirements.
Education & Experience:
Possess a Diploma in Computer Science or equivalent
Possess Data Centre Certifications such as Certified Data Centre Professional
Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
Familiar with Service Desk operations and incident management process
Basic understanding on the operation of MEP systems
Resourceful, analytical and problem solving skill
Good communications and interpersonal skills
Location:
On-site –Singapore
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Skills
Data center operationsTroubleshootingInfrastructure systemsFacilities managementIncident managementService desk operationsVendor managementMEP systemsDisaster recoveryAsset managementCMMSCRACFire suppression systemWater detection systemUPSCommunication skills
