Global Strategic Account Manager, Data Centre Solutions at Johnson Controls — , Singapore | Racks & Rows
JO
Global Strategic Account Manager, Data Centre Solutions
Johnson Controls·, Singapore
Full-time
Free account to apply · application completed on Johnson Controls
About This Role
Who we are:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
As GSAM - Technical Architect, you will be responsible for Leads design, positioning, and technical execution of advanced thermal and cooling solutions for global data center customers. Acts as a trusted advisor aligning customer requirements with optimized, scalable, and energy-efficient architectures across chiller, liquid cooling, and central plant systems. Partners closely with Global Strategic Account Managers (GSAMs) to align technical solutions with account strategy, drive customer engagement, and accelerate deal conversion. Serves as a global customer advocate, ensuring alignment between customer needs, solution delivery, and long-term partnership objectives.
How you will do it:
Architect end-to-end thermal solutions (air-cooled, liquid cooling, hybrid systems) aligned with hyperscale and colocation requirements
Translate customer technical requirements into optimized system designs, including capacity modeling and performance trade-offs
Lead technical components of proposals, including system architecture, energy efficiency modeling, and solution differentiation
Partner with Global Strategic Account Managers (GSAMs) to align solution strategy with account priorities, customer engagement plans, and pipeline development
Serve as a global customer advocate, representing customer requirements internally across engineering, product, and operations to drive alignment and delivery
Lead and support program management of complex, multi-region data center initiatives, ensuring coordination across stakeholders, timelines, and deliverables
Support pricing and commercial strategy through technical value articulation (TCO, PUE, lifecycle cost)
Act as technical interface between customer engineering teams and JCI product/engineering organizations
