Senior Vice President - Data Center Services Software Product Management & Ownership
JPMorgan Chase & Co.City of London, England
Full-time
Free account to apply · application completed on JPMorgan Chase & Co.
Free account to apply · application completed on JPMorgan Chase & Co.
As a Product Manager at JPMorganChase within the Infrastructure Platforms, Data
Center Services team, you will own the product strategy and roadmap delivery
across a portfolio of internal technology applications. You will operate across
both strategic and execution layers — defining long-term product direction while
acting as Product Owner within agile delivery, owning the backlog and working
day-to-day with engineering teams to deliver against commitments. You will build
strong partnerships with leadership, engineering managers, technical leads, and
a broad stakeholder community to bring the roadmap to life. This role sits at
the heart of a team that keeps critical infrastructure running and continuously
improving at global scale.
Job responsibilities
* Own and drive the product strategy across a portfolio of five or more
applications, defining vision, priorities, and success metrics in alignment
with Data Center Services and firm-wide objectives
* Build and manage a structured product roadmap, balancing new feature
development, technical debt, operational improvements, and strategic
initiatives
* Act as Product Owner for engineering teams — own and prioritise the product
backlog, write epics, user stories, and acceptance criteria, and make scope
decisions within sprints
* Lead and facilitate agile ceremonies including sprint planning, backlog
refinement, sprint reviews, and retrospectives, ensuring engineering teams
have clear, well-prioritised, and well-defined work at all times
* Engage and manage a broad stakeholder community — gathering requirements,
mapping user journeys, communicating progress, and aligning priorities across
business, technology, and operations teams
* Partner closely with Engineering Managers to align delivery capacity to
product priorities and to resolve blockers, dependencies, and scope
trade-offs
* Define and track product key performance indicators and objectives and key
results; use data and user feedback to inform prioritisation and demonstrate
value delivered
* Capture and maintain a deep understanding of user needs through structured
discovery activities — including user journey mapping, feedback surveys, and
facilitated research sessions — feeding insights directly into product
prioritisation and backlog decisions
* Champion the voice of the user and business within the engineering team,
advocating for usability, quality, and value in every delivery
* Support annual planning cycles, budget discussions, and investment cases for
the Data Center Services product portfolio
* Build relationships across the broader JPMorganChase technology and
infrastructure community to identify opportunities for collaboration, reuse,
and platform alignment
Required qualifications, capabilities, and skills
* Formal training in a relevant discipline with demonstrated combined product
management and product ownership experience, ideally within technology or
infrastructure domains
* Demonstrated ability to define and manage product strategy and roadmaps
across a portfolio of applications
* Hands-on Product Owner experience — writing and owning user stories, managing
a product backlog end-to-end, and making day-to-day prioritisation decisions
with engineering teams
* Strong experience facilitating agile ceremonies including sprint planning,
refinement, review, and retrospective, and maintaining delivery momentum
across multiple teams or workstreams
* Proven stakeholder management skills with the ability to align and influence
across business, technology, and operations communities
* Ability to translate complex business and technical requirements into
actionable, well-prioritised, and clearly defined backlog items
* Strong analytical skills with comfort using data to inform product decisions
and measure impact
* Excellent communication skills with the ability to present product strategy
and delivery progress to senior leadership
Preferred qualifications, capabilities, and skills
* Experience in infrastructure, platform engineering, or internal tooling
product management
* Familiarity with software development practices and the ability to engage
credibly with engineering teams on technical trade-offs
* Experience with agile delivery and product management tooling such as Jira or
Confluence
* Exposure to financial services technology or regulated industry environments
J.P. Morgan is a global leader in financial services, providing strategic advice
and products to the world’s most prominent corporations, governments, wealthy
individuals and institutional investors. Our first-class business in a
first-class way approach to serving clients drives everything we do. We strive
to build trusted, long-term partnerships to help our clients achieve their
business objectives.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from
finance and risk to human resources and marketing. Our corporate teams are an
essential part of our company, ensuring that we’re setting our businesses,
clients, customers and employees up for success.
Turner & Townsend · Johor Bahru, Johor
Turner & Townsend · Frederick, Maryland
$140k–$160k / annually
Turner & Townsend · Querétaro, Querétaro