*Future Opportunities - Data Center Technicians 1 & 2
Application completed on Milestone Technologies, Inc.
About This Role
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Join Milestone! Data Center Technicians are key players in powering the backbone of cutting-edge Data Centers! You’ll be responsible for supporting installs, troubleshooting and maintaining servers, while playing a vital role in keeping critical operations running smoothly and seamlessly. Experience the thrill of hands-on work in a dynamic, tech-driven environment where your efforts directly impact the success of state-of-the-art data infrastructure.
Data Center Technician L1
This is an entry-level role that supports data center operations in a large-scale AI and accelerated computing environment. You’ll help with equipment installs, inventory, cabling, audits, and basic operational tasks under the guidance of senior team members.
What You’ll Do:
Receive, unpack, inspect, and stage equipment
Help rack and place hardware based on deployment plans
Assist with server, storage, accelerator, and network installs
Route, dress, and label cables
Check equipment placement against rack plans
Scan assets and help reconcile inventory
Track serialized equipment, spare parts, and inventory moves
Support inbound and outbound asset tracking
Help with daily inventory counts and audits
Follow chain-of-custody procedures
Perform routine tasks using documented work instructions
Complete facility walkthroughs and visual checks
Support maintenance work as directed
Assist with equipment moves, adds, changes, and decommissioning
Escalate issues or discrepancies when needed
Update documentation, inventory records, and tracking systems
Support as-built records and verification activities
Help with quality checks and deployment validation
Follow labeling, documentation, and reporting standards
Follow safety, security, and access control rules
Keep the work area clean and organized
Support EHS practices and reporting
Work with senior technicians, network teams, facilities, and site leadership
Participate in shift handoffs and operational updates
Communicate professionally with customers, vendors, and contractors
What We’re Looking For:
High school diploma, GED, or equivalent experience
Minimum 3 months of experience in data center, IT support, logistics, warehouse, or similar work
Basic understanding of computer hardware and common tech components
Ability to follow written procedures and work instructions
Strong organization and attention to detail
Basic Microsoft Office and web app skills
Nice to Have:
Experience in a data center, warehouse, manufacturing, logistics, or technical support role
Familiarity with servers, networking gear, or structured cabling
Experience with barcode scanners, inventory systems, or asset tools
Knowledge of ESD handling
Mechanical aptitude and a willingness to learn
Experience in fast-paced operational environments
Data Center Technician L2
This role supports the setup, maintenance, and repair of data center hardware in both production and non-production environments. The work includes servers, storage, networking, and accelerator platforms used in AI and high-performance computing.
What You’ll Do:
Install, rack, cable, and deploy servers, storage, and network gear
Follow floor plans, rack layouts, and deployment standards
Install and test copper and fiber cabling
Check equipment after installs and help with acceptance testing
Diagnose hardware issues and replace failed parts
Perform FRU swaps on servers, network devices, and accelerators
Support RMA processing and return-to-service testing
Track inventory, spare parts, and customer assets
Complete inventory counts and reconcile records
Handle smart hands tasks like reseats, cable tracing, swaps, and inspections
Support equipment moves, adds, changes, and decommissioning
Help with OOB and console infrastructure tasks
Update tickets, inventory systems, and work records
Verify labeling, documentation, and quality standards
Follow site security, safety, and EHS procedures
Work with technicians, facilities, security, and site leadership
Support onboarding, training, and continuous improvement efforts
What We’re Looking For:
High school diploma, GED, or equivalent experience
Minimum 2 years of data center, hardware, or infrastructure support experience
Experience with servers, storage, and networking hardware
Ability to follow detailed procedures with little supervision
Strong troubleshooting and problem-solving skills
Experience with ticketing, inventory, and documentation systems
Nice to Have:
Experience in hyperscale, cloud, AI, HPC, or enterprise data centers
Familiarity with GPUs, accelerators, or high-density compute
Experience with hardware diagnostics and part replacement
Knowledge of structured cabling and fiber optics
Experience with asset tracking and inventory control
Familiarity with 24x7 operations
Basic networking, OOB, and console knowledge
Data center or vendor certifications
Physical Requirements:
Stand and walk for long periods
Lift, carry, push, or move up to 50 pounds
Work in racks and tight spaces
Climb ladders and perform hands-on deployment work
Work in hot aisle, cold aisle, and changing conditions
Work Environment:
Mission-critical data center setting
Supports advanced AI and accelerated computing systems
Work includes deployment, maintenance, troubleshooting, and inventory support
Important Note:
This position may require access to hardware, software, technology, or technical data subject to U.S. export control laws, including the Export Administration Regulations (EAR) and, where applicable, the International Traffic in Arms Regulations (ITAR). Any offer, assignment, or continued access to controlled items is contingent upon the company’s determination that the individual is legally authorized to access such items or that any required government authorization can be obtained.