On-Site (Data Center) Technician
Application completed on Nexcess
About This Role
Are you a skilled Data Center Technician ready for your next challenge? Liquid Web, a global leader in high-performance cloud infrastructure, is expanding, and we're looking for tech-savvy professionals like you to join our team. If you're passionate about working with cutting-edge technologies, ensuring the highest level of service uptime, and thrive in fast-paced environments, this is your opportunity to grow with us.
At Liquid Web, you'll work alongside a dynamic team, tackle exciting projects, and be at the heart of our infrastructure operations. We're committed to innovation, and your expertise in hardware, networking, and troubleshooting will help us continue to deliver excellence to our global clients.
Location: On-site Michigan, US
Employment type: Permanent, Full-time
Working hours: Third shifts and weekends
Pay Range: $21
What you'll do
Decommissioning hardware
Destruction of data on reclaimed devices
Track inventory and maintain accurate recordkeeping
Test and troubleshoot hardware
Perform audits of datacenter infrastructure
Monitor incoming tickets, chats, and alerts. Provide initial hands-on response
Check IP status on RBLs and process as needed
Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
Installing various operating systems and applying base configurations
Communicating with customers via telephone, chat, and email to provide exceptional support
Perform hardware firmware upgrades, and learn new hardware platforms
Rack servers, install cabling, and assist with other infrastructure needs
Deploy complex, highly available infrastructure and services
What you bring
1+ years relevant experience.
Solid working knowledge of computer hardware.
Excellent written and verbal communication skills.
Exemplary organizational skills and attention to detail.
Excellent diagnostic skills.
Proven customer service acumen.
Solid working knowledge of various Linux distributions.
Experience installing, maintaining, and troubleshooting the LAMP stack.
Basic experience with Windows Server.
Basic networking knowledge.
Understanding of different RAID configurations.
Ability to setup and configure various operating systems.
Ability to appropriately set up and decommission hardware within the constraints of the data center.
What We Offer
Comprehensive benefits package
Traditional and Roth 401(k) with company matching
A collaborative, team-oriented culture
Consistent and predictable work hours
Engaging, varied work that keeps each day different
Opportunities to contribute ideas and influence how work gets done
Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Nexcess reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy:
Nexcess is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
