Data Center Security Manager

Please note that this role requires you to be on-site in Batam, Indonesia.

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About The Role

The Site Security Manager is responsible for the daily management of all physical security operations at the Batam Data Center. The role ensures that security services meet Nscale standards while maintaining a secure environment for staff, contractors, visitors and customers. The Site Security Manager oversees reception security, visitor management, access control, security patrols and operational readiness while acting as the primary point of contact for day-to-day site security matters.

Responsibilities:

Site Security Management

Manage all physical security operations at Batam

Ensure security standards are consistently maintained

Conduct routine inspections of security controls

Ensure compliance with site procedures

Contract Management

Manage the Securitas security contract

Supervise daily performance of security officers

Conduct performance reviews and service meetings

Ensure contractual service levels are achieved

Reception Operations

Ensure reception operates professionally and securely

Oversee visitor registration and identity verification

Ensure visitor escorts are available where required

Maintain visitor records

Visitor Management

Manage all daytime visitor activity

Ensure customer visits are coordinated securely

Ensure contractor access follows approved procedures

Support VIP visits and government delegations

Physical Security

Ensure CCTV, access control and intrusion detection systems remain operational

Conduct physical security inspections

Report defects and coordinate remedial actions

Verify perimeter security standards

Security Operations

Coordinate responses to on-site security incidents

Liaise with emergency services

Conduct investigations into physical security events

Produce incident reports

Compliance

Support ISO 27001 and SOC 2 audits

Maintain site security documentation

Support customer security audits

Ensure compliance with customer physical security standards

About You

Required

Experience managing contract security teams

Experience within data centers or critical infrastructure

Knowledge of physical security systems

Experience managing visitors and customer security requirements

Desirable

Experience supervising reception operations

Genetec experience

Security auditing experience

ISO 27001 or SOC 2 knowledge

Experience supporting government or hyperscale customer environments

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