Technical Project Manager, Data Center Operations Systems at Nscale — , Canada | Racks & Rows
Technical Project Manager, Data Center Operations Systems
Nscale·, Canada·Remote OK
Full-time
Free account to apply · application completed on Nscale
About This Role
About Nscale
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.
About the Role
Nscale is seeking a Technical Project Manager, Data Center Operations Systems to lead the implementation of software platforms and digital workflows that bridge Control Systems and Data Center Operations. The role owns delivery of integrated capabilities such as Jira and Jira Service Management, AI-enabled preventive and predictive maintenance, Octave (formerly Hexagon) asset database interfaces, Management of Change (MOC), and related operational applications. Working across Controls, Operations, IT, Cybersecurity, Reliability, Data and AI teams, vendors, and site stakeholders, the TPM translates operational needs into clear requirements, manages a data-center-focused software delivery team, and takes solutions from concept through adoption and support. This is a hands-on technical delivery role: the TPM is not the Control Systems design authority, but must understand data flows, APIs, asset models, operational risk, and software delivery well enough to manage decisions, dependencies, and outcomes.
What You'll be Doing
- Own the roadmap, backlog, and delivery plan for operations software that connects BMS, EPMS, SCADA, OT telemetry, asset data, and operational workflows.
- Lead the day-to-day delivery of a cross-functional team of software developers, data and AI specialists, analysts, and vendors; set priorities, manage capacity, remove blockers, and hold owners accountable for outcomes.
- Apply a pragmatic agile-light delivery model: maintain a prioritized backlog, define clear requirements and acceptance criteria, work in short delivery cycles, demonstrate working functionality regularly, and avoid ceremony that does not improve execution.
- Translate Operations, Controls, Reliability, Commissioning, and site requirements into user stories, process maps, interface specifications, data requirements, test plans, and release roadmaps.
- Deliver and improve platforms including Jira and Jira Service Management, AI-enabled maintenance applications, Octave asset database integrations, MOC workflows, operational dashboards, and supporting reporting tools.
- Manage interfaces between operational applications and source systems, including APIs, event and alarm data, asset identifiers, work-order triggers, access controls, synchronization logic, exception handling, and support ownership.
- Establish asset and operational data governance, including source-of-truth decisions, asset hierarchies, naming conventions, unique identifiers, data ownership, quality checks, and lifecycle management.
- Maintain clear system boundaries so operational software can observe, analyze, and initiate approved workflows without bypassing local control, safety, cybersecurity, or authorization requirements.
- Own delivery governance including scope, schedules, budgets, vendor performance, RAID logs, dependencies, decisions, change control, executive reporting, and practical recovery plans when delivery is at risk.
- Lead testing, release, and operational readiness activities, including environment planning, integration and user acceptance testing, security reviews, cutover and rollback planning, release notes, training, runbooks, and support handoff.
- Implement traceable MOC processes covering impact assessment, technical and operational reviews, approvals, documentation updates, training, implementation verification, and formal closure.
- Define and report meaningful outcomes such as delivery predictability, adoption, system availability, data quality, workflow cycle time, backlog health, maintenance effectiveness, and realized operational value.
About You
- 7+ years of technical project, program, or product delivery experience implementing business-critical software, data, asset-management, maintenance, or operations platforms.
- Demonstrated success leading software or data delivery teams using Scrum, Kanban, or similar iterative methods, with an emphasis on practical execution rather than process overhead.
- Experience converting operational processes and stakeholder needs into structured requirements, user stories, acceptance criteria, delivery plans, and measurable outcomes.
- Strong working knowledge of systems integration concepts including APIs, databases, telemetry and event data, master data, identity and access management, test environments, release management, and production support.
- Experience supporting data centers, mission-critical facilities, industrial operations, utilities, manufacturing, or another 24x7 operating environment.
- Bachelor's degree in engineering, computer science, information systems, business, or a related field, or equivalent practical experience.
Nice to Have
- Data center operations experience and familiarity with BMS, EPMS, SCADA, OT networks, historians, MQTT, or similar operational data sources.
- Experience with Jira or Jira Service Management, EAM/CMMS or asset-information platforms, Octave/Hexagon, MOC systems, or integrated maintenance workflows.
- Exposure to AI-enabled predictive maintenance, anomaly detection, condition monitoring, reliability engineering, or operational analytics.
- Working knowledge of SQL and data models, REST APIs, cloud platforms, DevOps or CI/CD practices, observability, and role-based access control.
- PMP, Agile, Scrum, Kanban, ITIL, Lean, Six Sigma, or related delivery and process-improvement certification.
What We Can Offer You
At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.
- Highly competitive package (base + equity) with reviews every 12 months.
- Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI.
- Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
- Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
Equal Opportunities Statement
At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there's anything we can do to accommodate your specific situation, please let us know.
The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
Salary Range
[TO BE CONFIRMED]
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Required Skills
Technical project managementData center operationsSoftware deliveryAgile methodologiesSystems integrationAPI managementAsset managementJiraJira Service ManagementData governanceStakeholder managementRisk managementVendor coordinationOperational workflowsPredictive maintenance
