Data Center Operations Site Manager (m/f/d) at Oracle — Frankfurt, Hesse | Racks & Rows
OR
Data Center Operations Site Manager (m/f/d)
Oracle·Frankfurt, Hesse
Full-time
Free account to apply · application completed on Oracle
About This Role
About the Role :
As a Manager for Oracle Data Centers, you will report to a Data Centre Senior
Manager. You will be the technical liaison between the technology teams and the
Data Center Environment you run, and be key in maintaining all operational
aspects for these sites. You will be supporting our growth path and will be
recognized as a ‘technical expert’ with a focus on core Data Center
infrastructure. You will troubleshoot and solve all but the most complex
infrastructure issues. As a pragmatic problem solver on a wide range of Data
Center environments and systems, you understand which issues to escalate to the
appropriate resolver groups. You will proactively monitor the environments by
checking monitoring systems, monitoring ticket queues and proactively with your
own eyes and ears, taking corrective actions as needed. You will work
effectively with other groups involved in maintaining the environment, including
the systems housed within. You will make recommendations for improvement. You
will contribute to, create and maintain documentation. You will understand all
aspects and quirks of the sites you support from 1-line diagrams through to
cooling infrastructure. You know how to innovate and make decisions on his/her
own, but also know how to take direction when it is given, paying attention to
all details involved.
You can execute small projects on your own and work with others in planning and
executing larger projects. This would suit an individual who is able to add
significant value based on existing experience whilst evolving their career
upstream into Cloud Services.
This is an individual contributor role, with matrix management of several teams.
Candidate will be responsible for:
* Conducting audits for power and mechanical capacity and overseeing changes.
* Collaborating with internal teams to troubleshoot and perform Root Cause
Analysis (RCA) and Corrective Action (CA) for issues.
* Liaising with local colocation partners to fully understand site topology and
articulate issues as needed.
* Ensure rack deliveries and installations are planned and managed effectively.
* Developing and Sustaining 5S standards on each site you have responsibility
for.
* Working with the build team to rollout expansions.
* Manage & prioritise tasks via internal tools e.g. JIRA and Confluence.
* Uphold meticulous documentation and adherence to SOPs.
* Collaborate with project teams and colocation partners to validate the
functionality of electrical and mechanical systems.
* Extend operational support encompassing failure mode analysis, root cause
identification, maintenance assistance, best practices, procedural reviews,
and more.
* Participate in operational reviews, gathering and analyzing technical data to
pinpoint and rectify existing reliability and availability concerns.
* Collaborate effectively with engineering and design teams for issues and
improvements.
* Offer expertise to address and mitigate global resiliency, reliability, and
availability risks.
* Collaborate with internal teams to set and maintain standards, ensuring
consistency and reliability in service delivery.
* Emerge as the go-to technical authority within the team and across other
departments for your assigned area.
* Approach challenges with a positive attitude, offering innovative and
creative solutions.
* Be intimately familiar with all aspects of LV cabling (copper, fibre) and
related components, and cable management strategies.
* Coaching and mentoring other individual contributors across the organization.
* Have a Dev Ops mindset, and the ability to code is desirable (scripting, SQL,
low-code APEX environments).
* Working globally to share ideas, best practices, lessons learnt and
initiatives.
* Be able to travel, often at short notice to multiple campuses in the
Frankfurt region.
* Awareness and adherence to all applicable Health & Safety rules.
Additionally, you should be able to dive deep into any part of the stack, value
simplicity, work comfortably in a collaborative, agile environment, and be
excited to learn. You should be fully versed in Data Centre build, live
operations management, change control and be familiar with 5S.
Candidate can expect:
* A stable environment with low turnover and great opportunities to grow.
* An opportunity to contribute to a well-recognized, revenue-producing Oracle
product that has thousands of customers as well as be involved in
cutting-edge technology
* Challenging and diverse projects.
* Competitive salary and benefits in a merit-based organization.
What you need to know to be successful in this role:
* 5+ years of Data Centre gained in either IT or Hosting
* In-depth knowledge of the Data Center ecosystem. (cooling, electrical,
networking, structured cabling, etc.)
* 2+ years of Vendor management (e.g. LV vendor quality etc.).
* Understanding of multi-node IT systems and their architecture.
* Written and Spoken fluency in English
* Able to work on step ladders and lift weights of up to 25 Kg.
* Strong multi-culture awareness.
* Preferably educated in a related scientific or engineering discipline.
“At Oracle, we don’t just respect differences—we celebrate them. We believe that
innovation starts with inclusion and to create the future we need people with
diverse backgrounds, perspectives, and abilities. That’s why we’re committed to
creating a workplace where all kinds of people can do their best work. It’s when
everyone’s voice is heard and valued that we’re inspired to go beyond what’s
been done before.
We expressly encourage disabled candidates to apply for this position. Please
therefore feel free to voluntarily inform us in your application about any
severe disability (degree of disability of at least 50%) or any equal status
(degree of disability of at least 30% together with official decision on
equality) in accordance with the German SGB IX.”
Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.
Required Skills
Data Center OperationsVendor ManagementRoot Cause AnalysisInfrastructure TroubleshootingCapacity Auditing5S StandardsLV CablingProject ExecutionMatrix ManagementChange ControlTechnical DocumentationMonitoring Systems