About This Role

Leads complex, data center hardware support services to ensure resilience,

reliability, and availability at scale. Designs, governs, and signs off on

advanced change activities and site augmentations, driving standardization of

SOPs/MOPs across regions. Serves as the highest operational escalation point for

incidents, leading cross-functional triage, root-cause analysis, and long-term

corrective actions. Partners with engineering, capacity, networking, and

security teams to anticipate risks, implement architectural improvements, and

automate repeatable workflows. Mentors and develops team mates, uplifts best

practices, and influences policy and process changes that improve performance

across the group and organization.

Only Oracle brings together the data, infrastructure, applications, and

expertise to power everything from industry innovations to life-saving care. And

with AI embedded across our products and services, we help customers turn that

promise into a better future for all. Discover your potential at a company

leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why

we’re committed to growing a workforce that promotes opportunities for all with

competitive benefits that support our people with flexible medical, life

insurance, and retirement options. We also encourage employees to give back to

their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the

employment process. If you require accessibility assistance or accommodation for

a disability at any point, let us know by emailing

accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by

calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, national origin, sexual orientation, gender identity, disability

and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and

conviction records pursuant to applicable law.

About This Role