Manager, Data Center Operations

This role is an onsite role based in Abilene, TX.

Oversees Data Center Operations within a single data center or a small region,

ensuring alignment with department goals and reporting to upper management.

Leads performance evaluation, capacity analysis, and resolving physical, power,

or cooling issues; fostering cross-functional collaboration and mentoring the

team; managing support for escalated technical problems; and developing

standardized processes and incident management protocols. Supports new data

center builds and expansions, acts as a liaison with project teams, ensures

adherence to world-class standards, and oversees installations, repairs,

inventory, and logistics. Develops maintenance strategies and provides input on

data center upgrades to maximize efficiency and stability.

RESPONSIBILITIES

Key Responsibilities

Data Center Site Portfolio Management:

-Oversees Data Center Operations team in one data center or a small region

containing multiple data centers.

Performance Monitoring and Analysis:

-Ensures alignment with department goals, and reports to upper management.

-Leads the performance evaluation and ensures alignment with department

improvements.

-Oversees analysis of physical, power, and cooling capacity, and ensures

proactive resolution of issues.

-Guides collaboration across functions to support continuous improvement efforts

in alignment with industry best practices, and mentors team members.

Issue Management and Automation:

-Manages teams providing support for escalated complex technical issues.

-Defines strategies for issue triage and leverages automation, scheduling, and

monitoring tools to prevent potential problems.

-Identifies, documents, and standardizes issues, processes, and solutions for

the data center knowledge base, ensuring alignment with team needs.

-Coaches team members to implement strategy for incident or crisis management

protocols in alignment with business continuity plans.

-Supports team members in performing Root Cause Analysis (RCA) following crises

or incidents, and updates documentation to capture process improvements.

Data Center Expansion Support:

-Manages the support and direction of new region builds and expansion

activities, both onsite and remotely.

-Acts as a central liaison with project teams and data center engineering,

ensuring project timelines and capacity needs are managed for multiple expansion

projects and site builds.

-Collaborates closely with project teams and oversees the implementation of

world-class standards in expansion projects and site builds.

Installation and Maintenance:

-Manages a team responsible for installations, repairs, inventory management,

and logistics tasks for data centers.

-Develops processes and guidelines for component replacements and upgrades.

-Provides strategic input on purchases or upgrades for data centers.

-Oversees coordination of rack deployments, installations, and network

infrastructure upgrades/changes.

-Ensures effective maintenance strategies of the Data Center facilities with

regard to efficiency and stability (e.g. containment, air flow & pressure, power

trains).

Core Responsibilities

Planning & Execution:

-Creates and owns the execution plan for the team's work and multiple projects

or initiatives, monitoring timelines and budgets when applicable to ensure

projects are completed on time and in adherence with requirements. Delegates

work across the team and helps them prioritize their work. Identifies resource

needs and adapts plans based on changing priorities and business needs.

Collaboration & Partnership:

-Strengthens collaborative partnerships across teams to align on expectations

and shared objectives. Guides team members to build relationships with business

leaders, stakeholders, and/or customers to ensure effective collaboration.

Practices active listening and asks insightful questions to promote an inclusive

culture.

Problem Solving:

-Leads team to identify and address moderately complex operational and/or

technical issues in accordance with standard practices, providing guidance as

appropriate. Directs team to analyze data and/or information from multiple

sources to troubleshoot moderately complex errors.

Continuous Learning:

-Actively seeks learning opportunities for self and team to enhance knowledge

and skills in key areas and remain current with industry advancements. Uses

feedback and training to elevate personal and team skills, modeling a commitment

to learning. Identifies skill gaps within the team and supports team members in

learning opportunities by providing resources and fostering an environment that

encourages knowledge-sharing.

Continuous Improvement:

-Identifies and recommends improvements as well as encourages team to share

ideas to increase the efficiency and effectiveness of processes, protocols, and

workflows within a team. Reviews and provides feedback on team member's ideas

and seeks input from others on alternative approaches and methods for improving

work.

Performance and Development:

-Coaches and provides direction to team members in alignment with performance

management processes, guidelines, and expectations. Facilitates goal setting

discussions with team members, ensuring individual goals are aligned with

broader team goals. Identifies development opportunities to help team member's

improve performance. Contributes to the talent acquisition pipeline by leading

candidate interviews, assessing promotion eligibility, and managing talent

resources.

QUALIFICATIONS

Disclaimer:

Certain US customer or client-facing roles may be required to comply with

applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the

stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for

bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for

variations in knowledge, skills, experience, market conditions and locations, as

well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as

well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees

assigned to a salaried (non-overtime eligible) position. Accrued Vacation is

provided to all other employees eligible for vacation benefits. For employees

working at least 35 hours per week, the vacation accrual rate is 13 days

annually for the first three years of employment and 18 days annually for

subsequent years of employment. Vacation accrual is prorated for employees

working between 20 and 34 hours per week. Employees working fewer than 20 hours

per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes

each calendar year. Unused balance will carry over each year up to a maximum cap

of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days

from the posting date or as long as the job remains posted.

Career Level - M2

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calling 1-888-404-2494 in the United States.

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will receive consideration for employment without regard to race, color,

religion, sex, national origin, sexual orientation, gender identity, disability

and protected veterans’ status, or any other characteristic protected by law.

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