escalation processes, conducting root cause analyses, and driving corrective and
preventive actions to minimize risk and prevent recurrence. The DCFE will ensure
timely communication to stakeholders throughout the incident lifecycle and
support continuous improvement initiatives based on lessons learned.
Supporting mission-critical server environments, the underlying infrastructure
is expected to deliver 100% uptime. As such, the DCFE is accountable for
ensuring all maintenance and incident management activities are executed with
meticulous attention to operational risk, service continuity, safety, and
reliability.
Daily Duties:
• Lead regular meetings with co-location partners to review annual maintenance
calendars.
• Review of MOPs and SOPs for accuracy, and safety to assess the potential for
business impact.
• Ensure critical systems redundancy is available and equipment is maintained in
accordance with published schedules.
• Creation of Oracle change management requests to risk assess critical
infrastructure activities.
• Act as the Oracle lead on the investigation and resolution of engineering
incidents within assigned data centers.
• Undertake power and cooling capacity audits, ensuring data centers are
operating to design capacities.
• Monitoring data center environmental data and responding and investigating
power/cooling alarms.
• Support Infra-red scanning of electrical infrastructure.
• Support local data center operations teams, providing SME guidance on matters
of critical infrastructure.
• Provide on-call out-of-hours coverage in accordance with schedule.
Requirements:
Knowledge of data center power and cooling critical systems and their
troubleshooting, experience in operating and maintaining electrical and/or power
electronic systems.
Change management experience. Creating and implementing maintenance tickets.
Ability to read and utilize electrical and mechanical schematics.
Ability to read and understand construction drawings.
Establish, manage and maintain effective co-location relationships.
Excellent time management skills.
Diligent with excellent organizational skills.
Good interpersonal and relationship-building skills.
Strong curiosity about learning new DC concepts.
Conscientious and trustworthy.
Process-oriented.
Must be able to lift 75 lbs.
Strong presentation and written communication skills.
Experienced in taking on-call shifts and ability to respond to critical events
as needed.
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expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.
Required Skills
Data center power systemsCooling systemsTroubleshootingElectrical infrastructureChange managementMaintenance schedulingSchematic readingConstruction drawing interpretationStakeholder managementIncident managementRoot cause analysisTime managementOrganizational skillsInterpersonal skillsCommunication skills