Senior Critical Facilities Manager (M3)

This role is responsible for leading a team of site support professionals, all

at the IC3 level, and ensuring support services are delivered consistently

across the campus in alignment with Oracle standards. You will partner closely

with Facilities Operations leadership, service teams, logistics, compliance, and

site leadership to improve execution quality, maintain strong process

discipline, and ensure the site-support model scales with operational

complexity. While this role does not manage plant operations directly, it plays

a critical role in supporting safe, efficient, and well-governed site execution

in a 24/7 mission-critical environment. 

RESPONSIBILITIES

Eligibility and Location Requirements

This position requires U.S. citizenship and is located onsite in Saline,

Michigan. Relocation assistance may be available in accordance with Oracle's

relocation policies.

Key Responsibilities 

* Lead the onsite site-support team responsible for administrative

coordination, workflow support, records management, document control, and

operational support processes for the data center campus.  

* Provide direct leadership, coaching, performance management, and development

for IC3-level site support staff.  

* Establish clear expectations for service quality, responsiveness,

documentation accuracy, process discipline, and support execution across the

team.  

* Oversee day-to-day support processes including scheduling coordination,

maintenance-related communications, document tracking, work order support,

vendor coordination, meeting logistics, and internal site requests.  

* Ensure site records, logs, trackers, documentation repositories, and

operational support files remain accurate, current, and audit-ready.  

* Allocate work across the team and maintain effective support coverage for

administrative and operational priorities, meetings, recurring workflows, and

site events.  

* Partner with Facilities Operations Managers, service teams, logistics,

compliance, and site leadership to support scheduling alignment, operational

readiness, and effective communication.  

* Support planning meetings, outage coordination forums, maintenance reviews,

and other site operating rhythms by preparing materials, tracking actions,

and following up on deliverables.  

* Oversee vendor and visitor support processes for non-technical service

providers, internal stakeholders, and administrative site interactions,

ensuring alignment with site procedures and expectations.  

* Identify process gaps, documentation issues, workflow inefficiencies, or

recurring support challenges and drive continuous improvement across the

site-support model.  

* Ensure disciplined use of CMMS, ServiceNow, document management platforms,

and related business systems used to support facilities operations and

administrative visibility.  

* Support onboarding, training, and skill development of site support personnel

while reinforcing Oracle standards for professionalism, accountability, and

customer service.  

* Provide regular visibility to site leadership on support workload, process

health, staffing needs, service issues, and improvement opportunities.  

* Help scale the site-support function as campus size, operational activity,

and stakeholder needs increase.  

Ideal Candidate Profile 

* 5–8+ years of experience in site administration, facilities coordination,

office operations, operations support, workplace services, or related

business support roles in operational environments.  

* 3–5+ years of experience leading coordinators, administrators, or

site-support staff.  

* Experience supporting facilities, industrial, logistics, healthcare,

construction, manufacturing, data center, or other mission-critical or

operationally intensive environments is preferred.  

* Strong understanding of how scheduling support, documentation quality,

administrative control, and communication discipline contribute to

operational readiness.  

* Bachelor’s degree in Business, Operations, Facilities, Administration, or

related field preferred; equivalent experience also valued.  

Skills and Competencies 

* Strong people leadership with the ability to coach, organize, and develop

support staff.  

* Strong organizational skills with high attention to detail and process

accuracy.  

* Strong communication and coordination capability across operational,

administrative, and leadership stakeholders.  

* Ability to prioritize competing requests and maintain structure in a

fast-paced environment.  

* Strong process discipline and commitment to maintaining accurate, audit-ready

records.  

* Service-oriented mindset with strong professionalism, follow-through, and

responsiveness.  

* Ability to improve workflows and reinforce execution standards across a

growing support function.  

Preferred Skills / Certifications 

* Experience with CMMS, ServiceNow, document control systems, maintenance

workflow tools, or related operations-support platforms.  

* Familiarity with facilities operations, maintenance coordination, vendor

support, scheduling support, or site administration practices.  

* Experience maintaining audit-ready records and administrative controls in

regulated or high-accountability environments.  

* Experience supporting planning forums, work coordination, outage support,

maintenance reviews, or site business operations.  

* Advanced Microsoft Office or similar business systems proficiency

preferred.  

* Exposure to data center or other 24/7 critical operations environments is a

plus.  

Physical Demands / Work Environment 

This is an onsite role supporting a mission-critical data center environment

where regular attendance, responsiveness, and process discipline are essential.

To perform these duties, you must be able to frequently walk, stand, sit, move

through office and operational areas, and occasionally climb stairs or support

light physical administrative tasks. You may also need schedule flexibility to

support site priorities, operational events, and business needs. These duties

must be performed safely, with or without reasonable accommodation, to support

the ongoing health and readiness of site operations. 

Why Oracle Cloud Infrastructure? 

Global impact at scale: Contribute directly to how mission-critical OCI data

centers operate across regions and continents, influencing infrastructure

reliability, security, sustainability, and long-term capacity growth. 

Technically rigorous environment: Work alongside experienced engineers,

automation specialists, and compliance teams in a rapidly scaling hyperscale

cloud infrastructure, where disciplined execution and technical depth matter. 

Culture built on operational excellence: Join an organization that values

safety, process rigor, clear accountability, and continuous improvement as

foundational to protecting uptime and customer trust. 

Long-term career development: Benefit from internal mobility, role-based

technical training, and development opportunities designed for professionals

building long-term careers in cloud infrastructure and facilities operations. 

QUALIFICATIONS

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to

comply with applicable requirements, such as immunization/occupational health

mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the

stated locations only

US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible

for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for

variations in knowledge, skills, experience, market conditions and locations, as

well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as

well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees

assigned to a salaried (non-overtime eligible) position. Accrued Vacation is

provided to all other employees eligible for vacation benefits. For employees

working at least 35 hours per week, the vacation accrual rate is 13 days

annually for the first three years of employment and 18 days annually for

subsequent years of employment. Vacation accrual is prorated for employees

working between 20 and 34 hours per week. Employees working fewer than 20 hours

per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes

each calendar year. Unused balance will carry over each year up to a maximum cap

of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days

from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law,

US-based employees are required to complete identity verification, which

involves the collection and processing of their biometric information.

Accommodations to this requirement may be granted following an individualized

assessment.

Only Oracle brings together the data, infrastructure, applications, and

expertise to power everything from industry innovations to life-saving care. And

with AI embedded across our products and services, we help customers turn that

promise into a better future for all. Discover your potential at a company

leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why

we’re committed to growing a workforce that promotes opportunities for all with

competitive benefits that support our people with flexible medical, life

insurance, and retirement options. We also encourage employees to give back to

their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the

employment process. If you require accessibility assistance or accommodation for

a disability at any point, let us know by emailing

accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by

calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, national origin, sexual orientation, gender identity, disability

and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and

conviction records pursuant to applicable law.