About This Role

About the Opportunity

Oracle is proud to partner with Washington Vets to Tech (WaV2T) to support

transitioning service members, veterans, and military spouses as they begin

their civilian technology careers. If you’ve completed the Server and Cloud

Application: Data Center Technician Pathway, this is your opportunity to put

your hands-on training, industry certifications, and mission-driven discipline

to work in one of Oracle’s world-class data centers.

Role Overview

As an Oracle Data Center Technician, you will be a vital liaison between our

engineering teams and the physical data center operations environment. You will

apply your WaV2T-acquired skills to troubleshoot and resolve server, network,

and facilities issues, ensuring Oracle’s cloud services remain robust and

reliable. Your experience with mission-critical operations, documentation, and

structured procedures will enable you to thrive in Oracle’s dynamic,

round-the-clock data centers.

RESPONSIBILITIES

Key Responsibilities

* Leverage your WaV2T practical training and CompTIA certifications to install,

maintain, and optimize server and network hardware.

* Respond to and triage incidents affecting facility or IT operations using

your operational prioritization and incident response training.

* Diagnose and repair servers and networking equipment in accordance with

Oracle’s and industry best practices.

* Serve as a technical liaison, communicating clearly with technical and

non-technical teams.

* Manage inventory and logistics, ensuring accurate record-keeping of assets

and spare parts.

* Participate in 24/7 shift rotations to support continuous operations,

exhibiting teamwork and adaptability in a mission-critical environment.

* Plan and commission new rack equipment, assist with data center white space

design, and perform structured fiber and copper cabling.

* Adhere to compliance, safety, and environmental regulations, reflecting the

high standards of your military and WaV2T background.

Required Skills & Experience

* Successful completion of the Server and Cloud Application: Data Center

Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+

certification (or equivalent military technical training/work experience).

* 0-1 years’ experience in IT infrastructure, military communications,

electronics, or data center support roles (including experience gained during

military service).

* Proficiency in troubleshooting servers, networking devices, and IT

equipment—enhanced by hands-on labs and real-world scenario training.

* Knowledge of data center operations, including electrical, cooling, airflow

management (hot aisle/cold aisle), and commissioning rack equipment.

* Strong skills in structured cabling (fiber and copper) and inventory

management.

* Understanding of systems administration (Linux and/or Windows, command line),

core OS services (SSH, Telnet, RDP, FTP, NFS, DNS, DHCP), networking

fundamentals (DNS, TCP/IP), and IT hardware concepts (RAID, SAN, x86, SCSI,

FC, Ethernet, remote management tools).

* Physically able to lift up to 25kg and work in confined or elevated settings.

* Must be located near or willing to relocate to New Mexico.

Professional Attributes

* Mission-focused discipline, exceptional documentation, and strong

time-management skills.

* Demonstrated teamwork, clear communication, and the ability to follow

procedures under pressure.

* Commitment to continuous learning, safety, and compliance.

* Adaptability to new systems and willingness to contribute to a collaborative

environment.

Preferred Qualifications

* Academic Computer Science certificate (18 college credits) via WaV2T/Saint

Martin’s University.

* Experience with incident response, escalation, and change management in a

technical setting.

* Exposure to professional development activities like resume building,

LinkedIn optimization, and mock interviews.

QUALIFICATIONS

Minimum Job Qualifications

Education and/or Experience:

5 years of experience in client-facing, direct customer support and service,

data center, or related field experience

High School Diploma, General Educational Development, or equivalent AND 4 years

of experience in client-facing, direct customer support and service, data

center, or related field experience

Associate Degree in Computer Science, Information Technology, Data Center

Operations or related field AND 3 years of experience in client-facing, direct

customer support and service, data center, or related field experience.

Job Skills:

Same as prior level plus;

Technical Leadership: Demonstrated ability to provide technical leadership and

mentoring on complex projects.

Incident Management and Response: Demonstrated ability to respond to and resolve

incidents quickly to maintain business continuity.

Cross-Functional/Team Collaboration: Demonstrated ability to collaborate across

teams and regions to achieve shared business goals.

IT Infrastructure/Server Trouble Shooting Experience:

3 years of experience in IT infrastructure, data center services, or server

administration.

Preferred Job Qualifications

Education and/or Experience:

5 years of experience in client-facing, direct customer support and service,

data center, or related field experience

High School Diploma, General Educational Development, or equivalent AND 4 years

of experience in client-facing, direct custome

Associate Degree in Computer Science, Information Technology, Data Center

Operations or related field AND 3 years of experience in client-facing, direct

customer support and service, data center, or related field experience.

Cloud Environment (Hyperscale) Experience :

3 years of experience in hyperscale cloud environments.

Certifications:

Data Center or Cloud Industry Certifications.

Only Oracle brings together the data, infrastructure, applications, and

expertise to power everything from industry innovations to life-saving care. And

with AI embedded across our products and services, we help customers turn that

promise into a better future for all. Discover your potential at a company

leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why

we’re committed to growing a workforce that promotes opportunities for all with

competitive benefits that support our people with flexible medical, life

insurance, and retirement options. We also encourage employees to give back to

their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the

employment process. If you require accessibility assistance or accommodation for

a disability at any point, let us know by emailing

accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by

calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, national origin, sexual orientation, gender identity, disability

and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and

conviction records pursuant to applicable law.

About This Role