Senior Data Center Support Services Technician
Application completed on Oracle
About This Role
Interested in new challenges and being part of a team working on critical
projects? Then we’d like to talk to you! An Oracle Data Center Technician will
be the technical liaison between the technology teams and the Data Centre
Environment. You are able to troubleshoot and solve infrastructure issues within
a Data Centre environment while working closely with a senior Technician. You
are able to install/assist in the installation, configuration, and testing of
data centre equipment. You will also be required to perform routine maintenance
such as replacing failed components and updating firmware. You will need to
understand the support tools used to maintain data center activities and assist
with maintaining an accurate parts inventory. Your attention to detail is
imperative.
RESPONSIBILITIES
Following are some of the responsibilities and requirements of the role:
* Previous experience working in a Data Centre environment.
* Participate in the installation, monitoring, maintenance, support, and
optimization of all production server hardware and software.
* Execute basic troubleshooting along with triaging incoming incidents in
support of DC operations.
* Communicate confidently and clearly with all stakeholders.
* Maintain strong adherence to processes and contribute to process
improvements.
* Understand internal customer problems and deliver timely technical solutions.
* Work on a rotating shift basis, including on-call.
* Background in Linux.
* Knowledge of Data Centre Ecosystem (cooling, electrical, networking, and
structured cabling).
If this is the challenge you are looking for and you meet the above
requirements, we want to talk to you.
QUALIFICATIONS
Career Level - IC2
Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.

