Senior Data Center Support Services Technician – Catalyst Military Program
Salary
$58k–$118k/ annually
Application completed on Oracle
About This Role
A military talent pathway into Oracle Cloud Infrastructure
Turn your military technical experience into your next career.
You’ve built technical skills in environments where reliability, teamwork,
accountability, and mission execution matter. Catalyst Military is designed to
help you put that experience to work at Oracle.
Oracle’s Catalyst Military talent program creates a pathway for transitioning
and recently separated service members, veterans, National Guard members, and
Reservists to build careers supporting Oracle Cloud Infrastructure (OCI).
Prior commercial data center experience is not required.
We’re looking for candidates with at least four years of relevant technical
experience, gained through military service or through a combination of military
service and other relevant technical experience.
Relevant experience may include information technology, networking and
communications, electronics, aviation maintenance, electrical or cooling
systems, equipment maintenance, or technical troubleshooting.
What Makes Catalyst Military Different
A career, not an internship. You’ll join Oracle as a Senior Data Center Support
Services Technician and be paid from day one.
A bridge from military to commercial technology. Prior commercial data center
experience is not required. Your military technical experience provides the
foundation, and Catalyst Military helps you apply that experience within
Oracle’s data center environment.
Structured support from the start. Your first six weeks include Oracle
onboarding, technical foundations, supervised hands-on on-the-job training
(OJT), manager coaching and feedback, and cohort-based learning.
Recognition of the experience you already bring. We evaluate the technical
skills, troubleshooting ability, operational discipline, and experience you’ve
developed—not simply your MOS, AFSC, NEC, or rating.
Your First Six Weeks with Catalyst Military
Catalyst Military provides a structured six-week technical transition designed
to build on your existing experience while introducing you to Oracle’s data
center environment.
During your first six weeks, you’ll:
* Complete Oracle onboarding and technical foundations specific to data center
operations.
* Participate in supervised, hands-on OJT.
* Learn Oracle technologies, tools, processes, and operational practices.
* Apply your existing troubleshooting and technical skills within a commercial
data center environment.
* Receive ongoing coaching, support, and feedback from your manager.
* Learn alongside a cohort of Catalyst Military participants making a similar
career transition.
* Progressively build the Oracle-specific knowledge needed to contribute
successfully within the data center environment.
You’re not starting over. You’re building on what you already know to launch
your next technical career.
RESPONSIBILITIES
Your Role
As a Catalyst Military hire, you’ll progressively apply your existing technical
experience while developing the Oracle-specific knowledge needed to support
critical cloud infrastructure.
What You’ll Do
Maintain and Troubleshoot Critical Hardware
You’ll:
* Troubleshoot, repair, replace, and upgrade server components and related
hardware.
* Apply hardware maintenance and troubleshooting best practices.
* Help maintain reliable performance throughout the equipment lifecycle.
* Share technical knowledge and best practices with other technicians as your
experience grows.
Support Network Infrastructure
You’ll:
* Support implementation of defined network communications and solutions.
* Validate cabling, network environment builds, and connectivity.
* Verify devices are connected and operating as expected.
Troubleshoot and Resolve Technical Issues
You’ll:
* Manage work through technical ticketing systems and support resolution within
established Service Level Agreements (SLAs).
* Troubleshoot technical issues and document actions and resolutions.
* Identify and escalate recurring problems and technical trends.
Operate Safely and Consistently
You’ll:
* Follow Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and
Data Center Change Control processes.
* Meet safety, security, site access, and operational requirements.
* Perform work safely and consistently within the data center environment.
Improve How We Work
You’ll:
* Continue developing advanced repair and troubleshooting techniques.
* Identify opportunities to improve processes, procedures, and technical
execution.
* Share technical knowledge and best practices with your teammates.
Work Across Teams
You’ll:
* Collaborate with technical and non-technical teams, project teams, vendors,
contractors, and colocation partners.
* Serve as a technical partner in identifying and resolving resiliency,
reliability, and availability risks.
* Support quality execution and help develop less experienced technicians as
your experience grows.
What You Bring
We’re looking for candidates with a minimum of four years of relevant technical
experience, gained through military service or through a combination of military
service and other relevant technical experience.
Prior commercial data center experience is not required.
Your experience may come from one or more of the following areas:
* Information technology and systems
* Networking and communications
* Electronics and technical systems
* Aviation maintenance
* Electrical, power, HVAC, or cooling systems
* Equipment maintenance
* Technical troubleshooting and fault isolation
You should also bring:
* Strong problem-solving and troubleshooting skills.
* Strong communication, organization, and teamwork skills.
* Ability to learn new technologies and technical concepts.
* Ability to follow established technical processes and procedures.
* A commitment to safety, quality, accountability, and reliable execution.
Your Military Experience Can Translate
There is no single military specialty that leads to a career in Oracle data
centers. Representative backgrounds may include:
* Army: 25-series communications and IT, 35T, and related technical specialties
* Air Force: 1D7-series and related electrical, HVAC, communications,
electronics, and maintenance specialties
* Navy: IT, ITS, IC, ET, OS, CWT, and related technical ratings
* Marine Corps: 06-series communications and related technical specialties
* Coast Guard: Information Systems Technician and related technical specialties
Don’t see your specialty listed? We still encourage you to apply.
These examples are representative, not exhaustive. We’re interested in the
technical skills, troubleshooting ability, operational discipline, and
experience you gained through military service—not simply the MOS, AFSC, NEC, or
rating on your record.
What to Expect
This is a hands-on, onsite role supporting a 24/7/365 data center environment.
Candidates must be able to:
* Lift up to 50 lbs.
* Climb a 9-foot ladder.
* Stand and walk for extended periods.
* Work 10–12 hour shifts.
* Work rotating schedules, including nights, weekends, and holidays.
* Travel as required.
* Work onsite in a 24/7/365 operating environment.
This position may require consent to the processing of biometric data for
identity verification and access control.
Visa sponsorship is not available for this role.
QUALIFICATIONS
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to
comply with applicable requirements, such as immunization/occupational health
mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the
stated locations only
US: Hiring Range in USD from $27.64 to $56.83 per hour; from: $57,500 to
$118,200 per annum.
Oracle maintains broad salary ranges for its roles in order to account for
variations in knowledge, skills, experience, market conditions and locations, as
well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as
well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees
assigned to a salaried (non-overtime eligible) position. Accrued Vacation is
provided to all other employees eligible for vacation benefits. For employees
working at least 35 hours per week, the vacation accrual rate is 13 days
annually for the first three years of employment and 18 days annually for
subsequent years of employment. Vacation accrual is prorated for employees
working between 20 and 34 hours per week. Employees working fewer than 20 hours
per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes
each calendar year. Unused balance will carry over each year up to a maximum cap
of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days
from the posting date or as long as the job remains posted.
Career Level - OP4
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expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.
