Senior Facilities Service Manager - Data Center - Mechanical (M3)
Salary
$126k–$264k/ annually
Application completed on Oracle
About This Role
This role is focused on service execution, uptime protection, mean time to
repair reduction, and long-term asset performance rather than mechanical system
design. A key objective of this position is to build, lead, and continuously
improve an in-house self-perform maintenance program, ensuring the team has the
capability, processes, and discipline to safely execute maintenance and
troubleshooting activities in a mission-critical environment.
RESPONSIBILITIES
Eligibility and Location Requirements
This position requires U.S. citizenship and is located onsite in Saline,
Michigan. Relocation assistance may be available in accordance with Oracle's
relocation policies.
Key Responsibilities
* Lead the onsite mechanical facilities technician team responsible for
maintenance, troubleshooting, repairs, and service execution for
mission-critical cooling and HVAC systems.
* Serve as the direct manager for Mechanical Facilities Technicians, providing
day-to-day leadership, work prioritization, coaching, performance management,
and development.
* Build and lead an in-house self-perform maintenance program for mechanical
systems, including planning, training, execution standards, and continuous
improvement.
* Oversee maintenance and service execution for large-scale mechanical and
cooling infrastructure, including chillers, CRAH/CRAC units, pumps, cooling
towers, heat exchangers, piping systems, and associated controls
interfaces.
* Manage vendors, contractors, and internal service teams, enforcing SLAs,
workmanship standards, response expectations, and safe execution practices.
* Track system health, equipment reliability, energy performance, maintenance
effectiveness, and service execution metrics, using data to improve uptime
and reduce repeat failures.
* Own mechanical safety programs, regulatory compliance, and technician
training related to maintenance execution, refrigerant handling, contractor
oversight, and safe work practices.
* Support incident response, service restoration, capacity changes, maintenance
planning, and post-event reviews to strengthen reliability and execution
discipline.
* Partner closely with Facility Managers, Engineering, Reliability, Controls,
Construction, and Commissioning teams to ensure effective handoffs,
operational readiness, and maintainability of installed systems.
* Drive continuous improvement in maintenance procedures, spare parts
readiness, documentation quality, technician capability, and service response
standards.
* Ensure the site is prepared to support 24/7 mission-critical operations
through proper staffing, escalation readiness, training, and maintenance
planning.
Ideal Candidate Profile
* 3–5+ years of experience in HVAC, mechanical service, critical facilities
maintenance, or related uptime-critical environments such as data centers,
healthcare, industrial plants, semiconductor, or large commercial
infrastructure.
* 1–3+ years of experience leading technicians, service teams, or field
maintenance operations.
* Strong practical understanding of large-scale cooling systems, HVAC service
operations, controls interfaces, redundancy strategies, and
energy-performance considerations.
* Experience managing maintenance execution, vendor performance, technician
development, and incident response in operational environments.
* Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology,
facilities management, or related field preferred; equivalent technical and
field leadership experience also valued.
Skills and Competencies
* Strong crisis management and service leadership in high-availability
environments.
* Proven ability to improve maintenance quality, service reliability, and
execution discipline.
* Strong people leadership with the ability to develop technicians and
reinforce accountability.
* Clear communicator who can coordinate across operations, engineering, and
vendor teams.
* Strong operational judgment and ability to prioritize in time-sensitive
situations.
Preferred Skills / Certifications
* Experience with mission-critical cooling infrastructure including chillers,
CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and
mechanical distribution systems.
* Familiarity with BMS/controls integration, alarm response, trend analysis,
and service coordination with automation teams.
* Experience with preventive maintenance, predictive maintenance, CMMS systems,
energy optimization, and service KPI tracking.
* EPA Section 608 Certification preferred where refrigerant-handling
responsibilities apply.
* HVAC trade license or mechanical certification where applicable.
* OEM training or manufacturer certifications related to chillers, cooling
systems, controls platforms, or critical mechanical equipment preferred.
* OSHA 30 preferred.
Physical Demands / Work Environment
This is a mission-critical onsite role supporting 24/7 operations where
continuous uptime is essential; as such, regular attendance, schedule
flexibility, and response readiness are required. To perform these duties, you
must be able to frequently walk, bend, kneel, crouch, push/pull objects, and
climb stairs. You may be required to lift or move up to 39 pounds independently
and participate in group lifts for loads 40 pounds or greater. You must also be
capable of maintaining balance while working from ladders or elevated platforms.
These tasks are performed in an industrial environment and must be executed
safely, with or without reasonable accommodation, to maintain the continuous
health of facility infrastructure.
Why Oracle Cloud Infrastructure?
Global impact at scale: Contribute directly to how mission-critical OCI data
centers operate across regions and continents, influencing infrastructure
reliability, security, sustainability, and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers,
automation specialists, and compliance teams in a rapidly scaling hyperscale
cloud infrastructure, where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values
safety, process rigor, clear accountability, and continuous improvement as
foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility, role-based
technical training, and development opportunities designed for professionals
building long-term careers in cloud infrastructure and facilities operations.
QUALIFICATIONS
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to
comply with applicable requirements, such as immunization/occupational health
mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the
stated locations only
US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible
for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for
variations in knowledge, skills, experience, market conditions and locations, as
well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as
well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees
assigned to a salaried (non-overtime eligible) position. Accrued Vacation is
provided to all other employees eligible for vacation benefits. For employees
working at least 35 hours per week, the vacation accrual rate is 13 days
annually for the first three years of employment and 18 days annually for
subsequent years of employment. Vacation accrual is prorated for employees
working between 20 and 34 hours per week. Employees working fewer than 20 hours
per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes
each calendar year. Unused balance will carry over each year up to a maximum cap
of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days
from the posting date or as long as the job remains posted.
Career Level - M3
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with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
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competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
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employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.

