Project Manager II Infrastructure (DCIM)

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Project Manager II – Infrastructure effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication between different team members (e.g. Systems Engineers, Network Engineers, Data Center Technicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal candidate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast-paced, cross-functional matrixed environment.

RESPONSIBILITIES, other duties may be assigned.

Works with systems and network engineering teams to complete technical discovery

Applies project management expertise to ensure accurate and timely delivery of services

Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables

Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices

Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes

Manages multiple projects and tasks in a deadline-driven environment and completes projects on time

Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations

Continually develops and improves internal processes and documentation within the organization.

BASIC QUALIFICATIONS

Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience

Seven or more years of IT, Project Management, service delivery or customer relationship management experience

Proficient with Microsoft Office suite

Experience building detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews

Experience managing complex, strategic programs with multiple sub-projects/workstreams

Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity

Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.

US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment

PMP or Agile certification

ITIL Certification

Experience with Salesforce CRM

Experience with Project Management applications such as MS Project or Clarity

Prior experience working in a Data Center environment

Experience in project managing customer migrations

KNOWLEDGE, SKILLS AND ABILITIES

Excellent interpersonal skills with the ability to interface with Senior Management

Strong facilitation skills

Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects

Strong communication, organization, and management skills

Strong time management and interpersonal skills

Ability to prioritize in a fast-paced environment.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting

Every employee is bonus or commission eligible

Generous PTO, Paid Volunteer Days Plus Floating Holidays

Stock Purchase Plan (SPP)

11 paid Holidays Annually/Holiday compensation when worked

Pet and Legal Insurance

Q-Rest Sabbatical Program

Q-Anniversary Service Award Program

Parental Leave

Military Benefits Package

QTS Charitable Matching Gift Program

QTS Scholarship for Employee Dependents

QTS Crisis Fund

Wellness Program

Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.