Data Center Lead

DATA CENTER SITE LEAD

Department: Data Center Operations

Reports To: Data Center Operations Manager

Location: On-Site- Madison, SD

POSITION SUMMARY

The Data Center Site Lead serves as the day-to-day technical leader for an assigned Simple Mining data center site or shift. This role is responsible for coordinating daily technician activities, leading operational execution, ensuring work is completed safely and accurately, and maintaining high standards for uptime, quality, and efficiency.

The Site Lead combines advanced technical expertise with frontline leadership responsibilities. This position serves as the primary technical escalation point for technicians, provides coaching and mentorship, coordinates maintenance and deployment activities, and supports continuous operational improvement. The Site Lead works closely with the Data Center Supervisor, contractors, vendors, and cross-functional teams to maintain reliable mining operations and ensure consistent execution of company standards.

PRIMARY RESPONSIBILITIES

LEADERSHIP & TEAM OVERSIGHT

* Serve as the day-to-day technical leader for the assigned site or shift.

* Coordinate daily technician work assignments, priorities, and operational coverage.

* Provide hands-on leadership, coaching, mentoring, and technical guidance to Data Center Technicians.

* Train, onboard, and support the technical development of new employees.

* Verify work quality, ticket accuracy, documentation, and timely completion of assigned tasks.

* Monitor employee performance, productivity, and adherence to company procedures and safety standards.

* Foster a positive, accountable, and safety-focused work environment.

* Assist the Data Center Supervisor with staffing recommendations, performance feedback, scheduling, and operational improvements.

DATA CENTER OPERATIONS

* Oversee daily mining operations to maximize uptime, efficiency, and operational reliability.

* Monitor miner health, network connectivity, power systems, cooling systems, temperatures, and site infrastructure.

* Lead site deployments, de-racks, firmware updates, batch changes, and major maintenance activities.

* Perform advanced troubleshooting involving ASIC miners, networking equipment, cooling systems, power distribution, PDUs, and site infrastructure.

* Prioritize and coordinate troubleshooting and repair activities to minimize downtime.

* Support deployment, installation, commissioning, and relocation of mining equipment.

* Utilize operational monitoring systems including Foreman, BTC Tools, dashboards, and related platforms.

* Serve as the primary technical escalation point before involving the Data Center Supervisor.

* Escalate major operational issues, outages, infrastructure concerns, or customer-impacting events promptly.

WORKFLOW & OPERATIONAL COORDINATION

* Coordinate planned maintenance activities while minimizing operational disruption.

* Ensure operational tasks, maintenance activities, and projects are completed safely, accurately, and on schedule.

* Coordinate activities between departments, contractors, vendors, and external service providers.

* Monitor operational progress and adjust technician priorities as business needs change.

* Support emergency response efforts and coordinate technician activities during outages.

* Communicate operational impacts, site risks, maintenance schedules, and project updates to leadership.

* Identify operational issues and implement corrective actions to improve uptime, reliability, and operational efficiency.

* Promote continuous improvement by identifying opportunities to improve workflows, safety, efficiency, and site performance.

HEALTH, SAFETY & COMPLIANCE

* Enforce all company safety policies, procedures, and operational standards.

* Lead by example in maintaining a safe working environment.

* Conduct routine site inspections, safety walkthroughs, and toolbox talks.

* Ensure proper PPE usage and safe work practices at all times.

* Identify and address unsafe conditions, hazards, or compliance concerns.

* Report incidents, near-misses, injuries, and safety concerns promptly.

* Support compliance with OSHA standards and company operational policies.

QUALITY CONTROL & SITE STANDARDS

* Maintain high operational, housekeeping, and organizational standards throughout the facility.

* Conduct routine walkthroughs and quality inspections of completed work.

* Ensure repairs, installations, deployments, and maintenance activities meet company quality expectations.

* Verify proper documentation and closure of work tickets.

* Identify operational deficiencies and coordinate corrective actions.

* Maintain consistency with company operating procedures and best practices.

REPORTING & DOCUMENTATION

* Verify ticket quality, documentation accuracy, and timely completion of assigned work.

* Maintain accurate operational logs, shift reports, inventory records, and maintenance documentation.

* Track equipment status, material usage, operational metrics, and maintenance activities.

* Communicate site status, operational risks, staffing concerns, and maintenance updates to the Data Center Supervisor.

* Ensure accurate data entry within Foreman and other operational systems.

EQUIPMENT & RESOURCE MANAGEMENT

* Maintain accountability for site inventory accuracy, spare parts, consumables, tools, and equipment.

* Monitor inventory levels and coordinate replenishment needs.

* Ensure proper storage, maintenance, and organization of company equipment.

* Identify equipment failures, shortages, or operational risks proactively.

* Assist with vendor deliveries, equipment staging, and asset organization.

CLIENT & STAKEHOLDER SUPPORT

* Serve as a professional on-site representative of Simple Mining.

* Support positive relationships with customers, vendors, contractors, utility personnel, and local stakeholders.

* Address operational concerns professionally and escalate issues appropriately.

* Maintain professional conduct and expectations for all on-site personnel.

QUALIFICATIONS

REQUIRED QUALIFICATIONS

* High school diploma or GED.

* Demonstrated ability to coach, mentor, and develop technical employees.

* Strong understanding of ASIC mining hardware, networking fundamentals, and troubleshooting methodologies.

* Strong communication, organization, leadership, and decision-making skills.

* Ability to prioritize multiple operational needs in a fast-paced environment.

* Valid driver's license and reliable transportation.

PREFERRED QUALIFICATIONS

* Three (3) or more years of experience in data center operations, industrial operations, technical operations, or a related field.

* Previous experience serving as a team lead, lead technician, or in another technical leadership role preferred.

* Experience with ASIC mining equipment and cryptocurrency mining operations.

* Experience with Foreman, BTC Tools, and mining management platforms.

* Experience with electrical distribution systems, cooling systems, or industrial infrastructure.

* OSHA or other workplace safety certifications.

* Experience coordinating contractors, vendors, or third-party service providers.

PHYSICAL REQUIREMENTS

* Ability to lift up to 50 pounds regularly and up to 75 pounds occasionally, with or without reasonable accommodation.

* Ability to stand, walk, bend, kneel, climb, and work in physically demanding environments for extended periods.

* Ability to work indoors and outdoors in varying weather conditions.

* Comfortable working in loud operational environments while using appropriate hearing protection.

* Ability to safely work around energized equipment, networking hardware, and industrial infrastructure.

WORK ENVIRONMENT

* On-site operational environment at cryptocurrency mining and data center facilities.

* May require evening, weekend, holiday, or on-call availability depending on operational needs.

* Fast-paced environment requiring rapid response to operational issues, equipment failures, and changing business priorities.