Data Center Thermal Technician at Vertiv — Abilene, Texas | Racks & RowsVE
Data Center Thermal Technician
Vertiv·Abilene, Texas
Full-time
Free account to apply · application completed on Vertiv
About This Role
POSITION SUMMARY
A Cooling CE is responsible for installation, commissioning, scheduled and
emergency service on Liebert Air products. The Cooling CE is required to
establish, promote and maintain excellent rapport with all customers,
co-workers, sales representatives and others as appropriate. The Cooling CE is
also required to maintain continuous communication with Area/District Offices,
* Rely on direction to accomplish goals
* Perform a number of work-related tasks
* Capable of working under direct supervision or independently based upon
* Maintain certifications per Job requirements
* Render on site and phone assistance to customers.
* Communicate with National Technical Support on equipment issues
* Perform work related tasks according to company guidelines for scheduled
* Implement Field Change Notices according to published guidelines
* Keep current on Safety Bulletins, Safety Field Change Notices, Field Change
Notices, and Service Tips
* Operate in a safe manner in accordance with published safety guidelines
* Must wear appropriate PPE as per company guidelines and accordance with job
* Adhere to work hours policy guidelines – “14 hours rule”
* Report all work related accidents or injuries within 24 hours to the
* Provide accurate and timely reporting according to company guidelines
* Timecards, expense reports, mileage reports, ticket closure, forms et al.
* Maintain individual inventory in accordance with company policy
* Maintain company property according to company policies
* Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
* Provide proper and adequate communication to internal and external customers
* Provide estimated time of arrival to the customer for where applicable
* Complete scheduled maintenance documentation properly and provide to the
customer and local office upon completion of each designated assignment
* Strive to provide all customers a “first time fix” for their equipment
* Maintain customer satisfaction rates according to company guidelines
* Attend Customer Meetings as required
* Maximize productivity by combining service opportunities
* Complete all work in an efficient and timely manner
* Capable of making technical and commercial decisions under pressure
* Properly evaluate site and equipment for appropriate billing status
* Maintain productive utilization rate according to company guidelines
* Perform inventory cycle counts according to company guidelines
* Adhere to company dress code and safety regulations
* Meet or exceed on-site response time requirements for each customer
* Understand and comply with company startup/escalation processes and
* Maintain proper and adequate level of internal communications
* Managers, co-workers, Support Services, electronic communications, et al.
* Perform several work-related tasks
* Capable of working under direct supervision or independently based upon
* Maintain certifications per Job requirements
* Required experience (one or more of the following)
* High School Diploma or G.E.D. equivalent
* HVAC – Certificate Program degree or equivalent experience in the field.
* Six years military experience in a related field
* Equivalent industry experience with EPA refrigerant license
* Basic electrical knowledge
* Familiarity with electrical / electronic test equipment and fundamentals
* Must be able to read and interpret electrical line diagrams and blueprints
* Working knowledge of OHM’s law and HVAC theory
* Ability to make basic site evaluation skills to include: environmental
temperature, and general operating conditions
* Elementary fix/repair techniques based on directed supervision
* Capable of completing tasks and return unit to full operating conditions
based upon directed supervision
* Ability to summarize and report all work related tasks performed
* Customer service skills
* Organizational and planning skills
PHYSICAL & ENVIRONMENTAL DEMANDS
* While performing duties of the above jobs, the associate is regularly
required to stand, walk, use hands and fingers, handle or feel objects, tools
or other components; reach with hands and arms; stoop, kneel, crouch, or
crawl; talk, hear and smell. The associate frequently is required to sit and
climb or balance. Specific vision abilities required by this job include
close vision, distant vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. Frequent driving (car, van,
truck). Must be able to consistently lift up to 50 pounds and occasionally up
* Extreme cold (below 32*)
* Extreme heat (above 100*)
* Noise Level (Medium / High need to shout to be heard)
* Working around moving machinery (fork-lifts, tractors)
* Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask,
* Work outdoors (no effective protection from weather)
* Flexible schedules (weekends, evenings, and holidays)
* May have on-call responsibility
* Must be at least 18 years old
Notes: Vertiv will make reasonable accommodations whenever necessary for all
qualified employees or candidates with disabilities (as defined by applicable
law), provided that (1) the individual is otherwise qualified to safely perform
the essential functions of the job and (2) such accommodations due not impose an
* Flexible schedules (weekends, evenings, and holidays)
* May have on-call responsibility
* Must be at least 18 years old
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to
help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
• High-Performance Culture• Customer Focus
* Foster a customer-first mindset
* Drive continuous improvement
* Learn and seek out development
* Promote transparent & open communication
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing
services to enable its customers’ vital applications to run continuously,
perform optimally and grow with their business needs. Vertiv solves the most
important challenges facing today’s data centers, communication networks and
commercial and industrial facilities with a portfolio of power, cooling and IT
infrastructure solutions and services that extend from the cloud to the edge of
the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around
34,000 people and does business in more than 130 countries. Visit Vertiv.com to
No calls or agencies please. Vertiv will only employ those who are legally
authorized to work in the United States. This is not a position for which
sponsorship will be provided. Individuals with temporary visas such as E, F-1,
H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or
in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal
opportunities for all with respect to hiring, terms of employment, mobility,
training, compensation, and occupational health, without discrimination as to
age, race, color, religion, creed, sex, pregnancy status (including childbirth,
breastfeeding, or related medical conditions), marital status, sexual
orientation, gender identity / expression (including transgender status or
sexual stereotypes), genetic information, citizenship status, national origin,
protected veteran status, political affiliation, or disability. If you have a
disability and are having difficulty accessing or using this website to apply
for a position, you can request help by sending an email to help.join@vertiv.com
Required Skills
HVAC TroubleshootingElectrical Line DiagramsEPA Refrigerant LicenseCommissioningPreventative MaintenanceCustomer ServiceMechanical AptitudeOhm's LawBlueprint ReadingSite EvaluationTechnical ReportingSafety Compliance
