IT Lead - Data Center
Salary
$78k–$95k/ annually
Application completed on Wesco
About This Role
The Data Center IT Lead is responsible for overseeing daily operations and
leading a team of technicians in the installation, testing, and maintenance of
IT infrastructure within a data center environment. This role manages customer
relationships, prioritizes work orders, and ensures timely execution of complex
tasks including fiber/coax/Cat 5/6 terminations, server deployments, and
advanced troubleshooting. The IT Lead also performs custom installations,
circuit testing, and cage builds while maintaining detailed documentation and
ensuring adherence to company standards. Strong leadership, technical expertise,
and customer service skills are essential for success in this role.
Responsibilities:
* Manage and maintain Data Center IT Technicians, day to day operations and
appropriate project staffing requirements.
* Manage day-to-day customer relationship at the local site level.
* Run fiber and coax cross connects and follows proper termination techniques
per company established processes and procedures.
* Determine work priorities from the ticketing queue and ensures adherence to
all commit times.
* Maintain detailed written records of all work activity within the data center
facility.
* Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of
the following: coax cross connects (repeater), fiber cross connects (Unicam
termination), twisted pair copper cross connects, intra-building cross
connects, 66 block/110 block terminations.
* Work with customers to troubleshoot issues. May require console to device and
perform basic config (DRAC, iLO).
* Deploy cabinet rack mount PDU’s. Install cable management systems to include
wire managers and patch panels.
* Rack and stack customer equipment.
* Install and test cross connect circuits (switched, multiplexed, T1, DS3,
OC3-48, Eth, GigE, 10Gig etc.).
* Conduct carrier circuit maintenance.
* Troubleshoot switched / multiplexed / media converted circuits; escalates to,
and works with Networking Group, as needed.
* Install circuits requiring advanced fiber terminations. Conduct carrier
circuit testing.
* Escalate SRs that require additional information.
* May perform other duties as assigned.
Requirements:
* 5 or more years of related work experience with server builds in a production
data center environment.
* Ability to read installation drawings (Visio drawings/spreadsheets).
* Knowledge of cable limitations to daily work (distance limitations, etc.).
* Basic understanding of Unix / Windows booting process, commands, and system
command language.
* Ability to troubleshoot switched / multiplexed / Media converted cross
connects and intra-building cross connects.
* Experience with troubleshooting all circuits with carriers.
* Ability to work days/nights/weekends/holidays, if needed and/or required.
* Experience with troubleshooting all circuits with carriers.
* Demonstrates experience maintaining a disciplined approach to managing task
assignments.
* Strong communication skills.
* Proficiency in Microsoft Office and Outlook preferred.
Working Environment: The data center work environment is a highly secure,
physically demanding, and structured operation, characterized by its loud,
controlled temperature conditions and 24/7/365 uptime. The environment demands a
high attention to detail and strong problem-solving skills to manage and
troubleshoot critical equipment during regular operation and in emergency
situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long
periods of walking / standing will be required.
#LI-LS1
This amount is what we reasonably believe we will pay for the position; however,
offer amounts may vary based on factors such as geographic location, relevant
education, experience, qualifications, skills, shift, or any collective
bargaining agreements.
For eligible positions, compensation may include participation in a bonus or
sales incentive plan, subject to the terms and conditions of the applicable plan
documents. For certain sales roles, Wesco also offers a commission structure
that provides additional compensation based on sales results, as defined by the
applicable commission plan.
In addition, Wesco offers a benefits program for eligible employees, which may
include paid time off, medical, dental, and vision coverage, and retirement
savings plans. Additional details about benefits are available here
[https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits].
At Wesco, we build, connect, power and protect the world. As a leading provider
of business-to-business distribution, logistics services and supply chain
solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a
workplace where every individual is respected, valued, and empowered to succeed.
We promote a culture that is grounded in teamwork and respect. With a workforce
of over 20,000 people worldwide, we embrace the unique perspectives each person
brings. Through comprehensive benefits
[https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits] and
active community engagement, we create an environment where every team member
has the opportunity to thrive.
Learn more about Working at Wesco here
[https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html] and apply
online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded
(NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”)
provides equal employment opportunities to all employees and applicants for
employment. Employment decisions are made without regard to race, religion,
color, national or ethnic origin, sex, sexual orientation, gender identity or
expression, age, disability, or other characteristics protected by law. US
applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with
arrest or conviction records will be considered for employment in accordance
with the Los Angeles County Fair Chance Ordinance and the California Fair Chance
Act.
This posting is for a current, active vacancy intended for immediate hire.
