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As the Technician - Data Center, you will be responsible for effectively
performing assigned tasks in a data center, including general datacenter,
servers and network devices setup, maintenance and troubleshooting. You will be
accountable for setup and operational functions, assembly, equipment operation,
general maintenance and housekeeping at assigned project locations.
Responsibilities:
* Perform weekly sweeps of server and storage equipment in the data center,
detecting hardware and network connectivity issues; collect and analyze
ipmi-sel data and vendor-specific platform management logs
* Diagnose server and storage equipment connectivity issues, including basic
troubleshooting of network transceiver and optical fiber signal strength
problems, using tools and procedures established in the data center
* Use collected diagnostic information to engage vendor support organizations
(HPE, Dell, IX, etc.) by opening support cases and following up on hardware
fixes and investigations as requested
* Collaborate with the data center operations team to manage the logistical
aspects of the break-and-fix process, including escorting vendor contractors
for repairs and ensuring alignment with established operational practices
* Oversee the logistical aspects of Return Material Authorization (RMA)
processes for components such as rPDUs, network switches, and
field-replaceable units (PSU, fan modules, controller modules)
* Provide hardware support for installations, moves, additions, and changes
* Decommission IT equipment such as HDD/SSD, networks, servers, storage, and
backup devices
* Conduct regular physical and visual inspections of equipment and data center
facilities
* Manage inventory records and perform regular cycle counts to ensure asset
accuracy
* Update documentation for structured cabling and materials during new
installations
* Oversee capacity management in terms of space, power, cooling, and patch
panel port availability
* Understand and follow incident and change management processes
* Submit regular reports on move, change, support requests, and other
activities, maintaining continuous improvement efforts
* Light traveling from site to site
* Perform other duties as assigned
Qualifications:
* High School Degree or Equivalent required; Bachelor's Degree - IT Business or
related field preferred
* Licenses/Certificates/Designations: CCNA and CCNP preferred
* 2 years in an enterprise Data Center environment with strong knowledge of
data center best practices
* Proficiency in troubleshooting and diagnosing server hardware issues from
major vendors
* Experience troubleshooting Ethernet network connectivity issues, including
RJ45 copper uplinks and LC/MPO fiber uplinks
* Good understanding of data cabling and patching
* Strong organizational and communication skills with the ability to manage
multiple competing priorities
* Ability to respond promptly to issues, provide updates, and escalate when
necessary
* Fluent in English
* Valid driver’s license
* Ability to travel 0% - 25%
* Basic computer skills preferred
* Field Service or Data Center Technician experience preferred
Working Environment: Data Center - The data center work environment is a highly
secure, physically demanding, and structured operation, characterized by its
loud, controlled temperature conditions and 24/7/365 uptime. The environment
demands a high attention to detail and strong problem-solving skills to manage
and troubleshoot critical equipment during regular operation and in emergency
situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long
periods of walking / standing will be required.
Physical Expectations:
* Work is physically strenuous, and workers are required to lift heavy packages
up to 50 pounds.
* Work may require excessive bending or stooping.
* Employee required to walk long distances repeatedly throughout the day.
* Employee required to climb ladders.
* Employee required to use hand tools.
At Wesco, we build, connect, power and protect the world. As a leading provider
of business-to-business distribution, logistics services and supply chain
solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a
workplace where every individual is respected, valued, and empowered to succeed.
We promote a culture that is grounded in teamwork and respect. With a workforce
of over 20,000 people worldwide, we embrace the unique perspectives each person
brings. Through comprehensive benefits
[https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits] and
active community engagement, we create an environment where every team member
has the opportunity to thrive.
Learn more about Working at Wesco here
[https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html] and apply
online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded
(NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”)
provides equal employment opportunities to all employees and applicants for
employment. Employment decisions are made without regard to race, religion,
color, national or ethnic origin, sex, sexual orientation, gender identity or
expression, age, disability, or other characteristics protected by law. US
applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with
arrest or conviction records will be considered for employment in accordance
with the Los Angeles County Fair Chance Ordinance and the California Fair Chance
Act.
This posting is for a current, active vacancy intended for immediate hire.
