Data Center Generator Tech Ops Engineer

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and

operation of all AWS global infrastructure. In other words, we're the people who

keep the cloud running. We support all AWS data centers and all of the servers,

storage, networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we're

looking for talented people who want to help. You'll join a diverse team of

software, hardware, and network engineers, supply chain specialists, security

experts, operations managers, and other vital roles. You'll collaborate with

people across AWS to help us deliver the highest standards for safety and

security while providing seemingly infinite capacity at the lowest possible cost

for our customers. And you'll experience an inclusive culture that welcomes bold

ideas and empowers you to own them to completion. The Tech Ops Engineer (TOE)

for the Generator Service Team (GST) is responsible for planning, coordinating,

and driving the execution of technology projects that support the maintenance,

and operational readiness of diesel generator operations across AWS IAD data

centers. This role serves as the owner for defined projects within the GST,

ensuring that preventive maintenance processes and tools, system upgrades, and

operational improvement initiatives are delivered on time and with measurable

impact. The TOE I partners closely with GST managers and technicians, and

subject matter experts (SMEs) to translate technical and operational

needs/requirements into software tools and process. The TOE presents deliverable

via actionable project plans, removes roadblocks, and drives cross-functional

alignment. This role is a technical contributor, coordinator and a communication

hub, responsible for keeping stakeholders informed, managing project risks, and

ensuring that every initiative has clear measures of success tied to GST uptime

and availability.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other

non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for

this position.

Key job responsibilities

- Act as single-threaded owner for planning, execution, and delivery of defined

technology projects supporting generator service operations

- Define project requirements and drive design discussions with GST for

processes and tools improvements

- Establish milestones, drive sensible deadlines, and manage project

communications across GST

- Identify roadblocks impacting GST and drive resolution or ensure clear

hand-off to the appropriate owner

- Negotiate included features and their priority for GST-related tools, systems,

and process improvements

- Apply project management best practices to improve team efficiency across

preventive maintenance scheduling, work order management (EAM), and labor

planning, amongst others

- Transform raw technical information into clear documentation including

functional requirements, technical specifications, project status reports, and

metrics reports

- Ensure each project has defined measures of success including on-track

indicators, cost savings verification, performance metrics, and customer

satisfaction measures

- Manage trade-offs between available resources and project priorities within

GST - Run effective meetings and deliver the right information to the right

audience at the right time

- Clearly articulate scope, timeline, owners, risks, and mitigation steps to

leadership up to 3 tiers above level

- Support change management programs through technical writing and documentation

- Supports training GST upon the deployment of new tools and processes

- Uses AWS/Amazon internal tools and resources to deploy solutions proficiently

Basic Qualifications: - 2+ years of electrical facilities maintenance and 2+

years of mechanical facilities maintenance experience

- 2+ years of Microsoft Office products and applications experience, or

Bachelor's degree or equivalent

- Work flexible schedule including weekends, nights, and holidays

- 1+ years of working directly with engineering teams experience

- Experience working with data and analytics

- Experience in written and verbal communication with the ability to present

complex technical information in a clear and concise manner to executives and

non-technical leaders Preferred Qualifications: - 2+ years of data center

engineering experience

- Experience reading and writing procedures, technical documents, and

engineering drawings

- vocational/technical training or an associate degree or above, or 4+ years of

military experience

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, VA, Manassas - 37.64 - 65.91 USD hourly