Data Center Infrastructure Engineer, HKG - DCO

Amazon Web Services (AWS) is one of the fastest growing businesses within

Amazon, with key focus on expanding its footprints in APAC in recent years.

We are seeking talented engineers who can take ownership, eager to learn and

self-motivated. The successful candidate shall follow Amazon Data Center

processes and maintain high operational standards in supporting server and

network hardware and software. They need to adapt to fast and constantly

changing environment and will require shift work including weekend and holiday.

Key job responsibilities

The responsibilities include:

• 7x24 roster duty in data center operations

• Incident first responder and onsite hands on support

• Break-fix and troubleshooting according to process guideline

• Maintain proper media operations according to process guideline

• Capacity landing and decommissioning according to process guideline

• Site management and maintain tidiness in operation areas

• Innovate and contribute from day to day operation experiences to improve

operation efficiency

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)

conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - Knowledge of IT system hardware and

network concepts

- Experience in English-language communication skills, both written and verbal

- 1+ years of server hardware troubleshooting and repair experience, or

experience with network equipment installation and configuration Preferred

Qualifications: - Experience in data center engineering or operations, or

experience in operations and on-call support for data center facilities, mission

critical plants, or production facilities

- 1+ years of data center experience, or experience in networking

- Knowledge of cloud computing technologies

- Knowledge of process improvement and quality measures

- Literacy in security and customer data protection

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.