About This Role

Amazon seeks exceptional leaders for a strategic senior management position

overseeing our data center operations. This executive role offers significant

visibility within the organization and aligns with our mission of becoming the

world's most customer-centric company. This leader will direct managers

responsible for mission-critical data center infrastructure, manage network

systems, server operations, and infrastructure maintenance, and ensure optimal

availability and performance across multiple regional facilities.

Requirements include proven leadership in complex data center environments,

technical expertise in enterprise-scale operations, and a track record of

operational excellence. This senior leadership position is critical to our Data

Center Community's success.

The ideal candidate will possess comprehensive knowledge of both data center IT

infrastructure and AWS cloud platforms, with a clear understanding of their

integration and interoperability. Experience demonstrating practical

applications of these technologies in hybrid environments is highly valued.

If you are passionate about Customer Experience, think and act globally and want

to contribute to the operational excellence of Amazon.com data centers. This may

be the challenge you’ve been looking for!

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

- Lead and supervise a team of Data Center Managers (3-9 areas and front-line

managers) and 100-150 hourly associates within Regional Data Centers.

- Attainment of organizational performance goals and objectives relating to

safety, security, availability, scaling, and efficiency in support of our data

center operations.

- Carry out supervisory responsibilities in accordance with the organization’s

policies and procedures.

- Accountability for meeting and exceeding operational goals.

- Strategic planning and forecasting; appraise performance; reward and

discipline employees; resolve problems; and address staffing needs.

- Obsess over team learning and development, both from a technical/functional

and soft skills (critical thinking, emotional intelligence, and adaptability)

development perspective including mentoring and training.

- Develop, improve, and share operational best practices across the globe.

- Hiring, managing, and developing the operations management team including data

center managers and data center operations technicians. Planning and executing

the Infrastructure Operations component of new AWS data center buildouts, new

colocation buildouts, AWS data center expansions, and colocation expansions,

including the network and server rack infrastructure to facilitate the daily

operations.

- Experience in successful insourcing and/or outsourcing specific tasks

balancing internal skillsets with frugality.

- Continuous improvement of operational processes, procedures, methods, and

tools.

This role supports data centers in various operational stages. The position may

be assigned to a facility still under development, which could require travel to

established locations for training until your designated site becomes fully

operational.

Essential Requirements:

- Ability to travel to or commute between data center locations as needed

- Willingness to temporarily work at alternative sites during training periods

or until assigned facility is operational

- Travel frequency will vary based on business needs and operational status of

assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50

miles) to active data center sites as required by business needs. Basic

Qualifications: - Associate's degree or above

- Experience in technical work related to computer systems and technology

components

- 7+ years management experience in an operations, critical infrastructure,

manufacturing, production, or distribution environment

- 3+ years' experience implementing LEAN/6 Sigma methodology (continuous

improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc.)

- 3+ Years of experience in working with network cabling, optic types, and test

equipment, and experience with cabling infrastructure best practices and

methodologies within a data center-based environment. Preferred Qualifications:

- Experience with Continuous Improvement and Six Sigma methodologies

- Lean-Six Sigma Black Belt certification

- 7+ years of mission critical facilities experience

- Project Management Professional (PMP) or equivalent certification

- Safety, security, and availability of incident response, incident management,

and incident resolution.

- 7+ years' experience managing geographically dispersed teams

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, IN, NEW CARLISLE - 145,400.00 - 254,500.00 USD annually

About This Role