About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center

Technician to join our expanding Infrastructure Operations team.

Data Center Operations designs, installs and maintains the world’s largest

Computing Infrastructure. Our scope of work includes systems, repairing, dealing

with issues, handling and tracking parts and assisting in Data Center

maintenance. Amazon Data Centers are large-scale high-density centers where you

will help change the face of Technology in the region.

Key job responsibilities

As Data Centre Operations Engineer, you will be the primary point of contact for

internal customers. There is never a dull moment as each day presents itself

with different challenges. Some of the key responsibilities you will undertake

are:

• You will troubleshoot technical issues on advanced hardware, ranging from

servers, storage and networking devices on a 24/7 basis.

• You will maintain a high level of system reliability and availability.

• You will participate in projects to enhance operational efficiencies with

opportunities to share experiences and knowledge with our global network of

technical experts.

• You will share knowledge and help train less technical staff on the best

practices related to all service owner issues

• You will contribute towards building a great team by getting involved in the

Amazon hiring process/candidate interviews

A day in the life

As a successful Data Center Operations engineer, your day-to-day work will

include:

• Installation and configurations on Data center Servers and Network systems

• Installation, troubleshooting and replacement of internal and external

hardware parts of Servers and Network devices

• Work within a ticket-based environment and work on systematic problem

resolution

• Work on rotational shift-based schedule to maintain high system reliability

• Collaborate with internal teams and share ideas and contribute in innovative

projects to improve DC work environment and overall efficiencies.

• This is a physically active role, we are always on the move onsite.

About the team

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored

affinity groups promote inclusion and empower our people to take pride in what

makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Basic Qualifications: - 2+ years of computer networking experience

- Bachelor's degree in Information Technology, Computer Science, or a related

field Preferred Qualifications: - Can work in cramped spaces or in elevated

locations while adhering to health & safety guidelines

- Experience dealing effectively with customers during problem resolution and

operating efficiently under pressure

- Experience managing work and priorities through a ticketing system

- Experience with cabling infrastructure best practices and methodologies

- Experience working in a data center environment (racking and stacking gear,

cable management, hot/cold aisle containment)

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.