Catalyst Velocity: Data Center Technician Training Program
Application completed on Oracle
About This Role
Anticipated Start Date (subject to change): January 25, 2027
Build your career in data center technology
Ready to grow your technical skills and build a career in data center
operations? Oracle’s Catalyst Velocity program is designed for individuals with
a foundation in technology, technical operations, or related experience who are
ready to take the next step.
Catalyst Velocity is a 12-week paid work and training program that prepares
participants for a career in Oracle Cloud Infrastructure (OCI) data center
operations. Through hands-on experience, technical training, mentorship, and
career development, participants will strengthen the skills needed to succeed as
a Data Center Technician.
The goal of the program is for trainees to transition into permanent, full-time
Data Center Technician positions upon successful completion of the program,
based on available opportunities and applicable employment requirements.
RESPONSIBILITIES
WHAT YOU’LL LEARN
* During the program, you'll receive hands-on training while working alongside
experienced technicians.
* You'll develop foundational knowledge in server hardware, data center
operations, networking fundamentals, Linux, cloud infrastructure, safety and
operational best practices, troubleshooting methodologies, and inventory and
logistics operations.
* You'll also receive coaching, mentorship, and opportunities to continue
developing your technical and professional skills throughout the program.
WHAT YOU’LL DO DURING THE PROGRAM
DATA CENTER OPERATIONS AND HARDWARE SUPPORT
* Perform rack-and-stack activities for servers, network devices, and
supporting infrastructure.
* Assist with server deployments, hardware upgrades, component replacements,
and decommissioning activities.
* Perform basic break/fix tasks following approved procedures.
* Support hardware lifecycle management.
* Learn troubleshooting techniques and escalate issues when appropriate.
NETWORK INSTALLATION AND CABLING
* Install, organize, and label copper and fiber cabling.
* Assist with network equipment installations.
* Verify cable integrity.
* Learn networking fundamentals and data center communication standards.
TICKET MANAGEMENT AND OPERATIONAL SUPPORT
* Complete assigned work using approved ticketing systems.
* Document completed work and operational activities.
* Follow service-level agreements (SLAs), operational procedures, and
escalation processes.
INVENTORY AND LOGISTICS
* Receive, stage, track, audit, and ship equipment.
* Maintain inventory records.
* Support warehouse and material handling activities.
SAFETY AND COMPLIANCE
* Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs),
and safety requirements.
* Follow Oracle security, compliance, and change management processes.
* Maintain a clean and safe work environment.
* Use required personal protective equipment (PPE).
OBJECTIVE MINIMUM QUALIFICATIONS
* At least one of the following:
* Associate Degree in Information Technology, Computer Science, Electronics,
Networking, Data Center Operations, or a related technical discipline; OR
* Four (4) years of military service with relevant technical, operational,
communications, logistics, aviation, electronics, maintenance, or
infrastructure experience; OR
* Two (2) years of experience in data center operations, technical support,
IT infrastructure, networking, telecommunications, electronics, or related
fields.
* Minimum 18 years of age
* Demonstrated interest in technology and a desire to build a career in data
center operations.
* Ability to learn technical concepts and follow documented procedures with
precision.
* Strong communication, collaboration, and teamwork skills.
* Basic understanding of mathematical and computational concepts.
* Basic computer skills. Experience with a MAC is a plus though not required.
* Professional attitude with a customer-focused mindset.
* Ability to lift up to 50 pounds safely.
* Ability to climb ladders, work at height, and operate in confined spaces as
required.
* Ability to perform physically demanding work in a data center environment,
including standing or walking for most of the shift.
* Ability to work non-standard schedules, including nights, weekends, holidays,
and shift-based assignments.
* Access to reliable personal transportation to travel to, and between,
assigned data center buildings during the shift, as needed.
* Ability to travel locally and up to 5% domestically as required.
* Visa sponsorship is not available for this role. For clarity purposes, this
means that Oracle is not in a position now, or in the future, to offer US
immigration sponsorship. This includes, but is not limited to, support of
H-1B, TN, O-1, green card, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp
etc.
PREFERRED QUALIFICATIONS
* Previous experience supporting data center or cloud infrastructure
environments.
* Experience with ServiceNow, JIRA, or similar ticket management platforms.
* Familiarity with enterprise server, storage, and networking equipment.
* Knowledge of TCP/IP networking fundamentals.
* Linux command-line experience.
* Experience with RAID, fiber optics, and structured cabling systems.
* ESD, electrical safety, ladder, powered equipment, server lift, or related
certifications.
* Experience supporting enterprise-scale IT infrastructure.
* Working knowledge of server hardware, storage, and networking technologies.
* Ability to troubleshoot routine operational and technical issues with limited
supervision.
* Strong procedural discipline and documentation skills.
* Demonstrated attention to detail, quality, safety, and operational rigor.
* Ability to identify opportunities for operational improvement.
* Ability to mentor and support developing technicians.
* Effective communication across teams and stakeholders.
QUALIFICATIONS
Varies by program see responsibilities
Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.
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