Data Center Technician

This role is a unique opportunity to work in some of the most cutting edge data

centers in the world. Amazon data centers are large-scale high-density centers

where you will be working on changing the face of Cloud technology in the

region.

A Data Center Technician will work as part of the Operations team whose primary

responsibility is the maintenance and upkeep of the data center infrastructure.

The candidate may be the primary point of contact for both internal customers

(for example: Network Engineers, Systems Engineers, Software Developers,

Database Engineers, Technical Operations) and external customers (Hardware

Vendors, Contractors, Service Providers among others). The position is full time

and shift based, operating on a 24*7 rotation.

Responsibilities:

· Work and meet SLA’s against assigned trouble tickets via a directed workflow

· First line touch point for hardware troubleshooting and technical issues

· Perform regular server hardware repairs(drives, motherboards etc)

· Carry out routine network, server hardware and OS related repairs

· Work with cross-functional teams on a regular basis to complete routine work

· Engage with Smart Hands in EU Regional POPs

· Adhere to security and safety best practices in the data center

· Participate in Data Center power & cooling events

· Participate in team meetings for metric analysis and daily/weekly goals

achievement

· Identify and help create documentation for use globally

· Identify and help create process improvements relevant to the data center

environment

· Perform server upgrades, rebuilds, scheduled works as required

· Interact with third party vendors & contractors

· Contribute to the development of other team members Basic Qualifications: -

High school or equivalent diploma

- Experience with computer hardware troubleshooting and repair

- Experience in networking Preferred Qualifications: - Experience dealing

effectively with customers during problem resolution and operating efficiently

under pressure

Amazon is an equal opportunities employer. We believe passionately that

employing a diverse workforce is central to our success. We make recruiting

decisions based on your experience and skills. We value your passion to

discover, invent, simplify and build. Protecting your privacy and the security

of your data is a longstanding top priority for Amazon. Please consult our

Privacy Notice (https://www.amazon.jobs/en/privacy_page

[https://www.amazon.jobs/en/privacy_page]) to know more about how we collect,

use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.