Data Center Technician, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for Data Center Technicians to join our rapidly expanding team.

The position will help ensure overall availability and reliability to meet or

exceed defined service levels of data center operations. This position involves

in-depth hardware and network diagnostics followed by physical repair as well as

participating in an on-call rotation.

This role will require access to the GovCloud. Logical access to the AWS

GovCloud region will be restricted to Amazon employees who are U.S. Citizens.

(GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities

These activities include the following:

* Lifting and moving material up to 40 pounds each

* Working in cramped and/or elevated locations

* Bending, lifting, stretching, and reaching

* Standing and walking for up to 8+ hours a day

* Ascending and descending ladders, stairs, and gangways safely and without

limitation

* Work in an industrial environment

* Work shifts longer than 8 hours to support 24/7 operations (covering both

night and day shifts).

A day in the life

Our Data Center Technician professionals, who have industry-leading technical

abilities and demonstrate a breadth of knowledge while they:

* Take ownership of technical issues brought by their customer base, engaging

other teams when needed to drive resolution

* Show a strong aptitude for troubleshooting and problem solving

* Solve problems at their root and step back to understand the broader context

* Maintain service level agreements through the implementation of proactive

issue detection and reporting

* Are biased to act in the absence of direction or support

* Improve effectiveness through process innovation

You will be required to work shift work that will include

days/nights/weekends/holidays.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)

conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Amazon does not sponsor for immigration, including for H-1B, TN, and other

non-immigrant visas, for this role

Basic Qualifications: - 2+ years of computer/server hardware troubleshooting

experience, or experience related IT

- 2+ years of computer layer 1/2 networking (including troubleshooting and

repair) experience

- Work flexible schedule including weekends, nights, and holidays Preferred

Qualifications: - Knowledge of network design, protocols and troubleshooting

- Knowledge of Linux/Unix Administration

- Bachelor's degree in an IT-related field (e.g., Computer Science, Network

Engineering), or experience in professional or military IT-related roles

- Experience in a data center or other critical environment

- Experience training and onboarding of new team members

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, OH, PLAIN CITY - 30.91 - 54.18 USD hourly