Engineering Operations Technician, Data Center Engineering Operations at Amazon — Melbourne, Victoria | Racks & RowsEngineering Operations Technician, Data Center Engineering Operations
Amazon·Melbourne, Victoria
Full-time
Free account to apply · application completed on Amazon
About This Role
G'day! You've found an opportunity that could define your next chapter.
Applicants must be Australian citizens and hold or be eligible to obtain an
Australian Government Security Clearance with the ability to successfully
complete an Organisational Suitability Assessment. More information regarding
security clearances can be found at https://www.agsva.gov.au/.
The Mission - Why This Program, Why Now?
You're joining at the defining moment of one of the most significant technology
programmes Australia has ever undertaken. This programme will build and operate
the dedicated cloud giving Australia's national security community and its
allies the capability to see more, share more, innovate and act faster than ever
The architectural decisions being made now - how we structure networking,
implement security controls, and automate at scale - will shape how Australia's
national security community operates for the next decade. You won't be
inheriting someone else's design choices. You'll be making them.
Imagine being the person who keeps the heartbeat of Australia's most critical
infrastructure steady and strong. As a Data Centre Engineering Operations
Technician, you'll be the front line guardian of the systems that power
innovation at national scale — from stand-by diesel generators and UPS systems
to precision cooling and building automation. Every shift you work ensures that
thousands of customers maintain uninterrupted access to the services they depend
This isn't just maintenance — it's mastery. You'll develop deep expertise across
electrical and mechanical systems, troubleshoot complex challenges in real time,
and build the kind of hands-on engineering intuition that takes others a
lifetime to develop. You'll work alongside a diverse team of engineers, security
experts, and operations leaders who share your passion for excellence and your
commitment to keeping the world's most advanced infrastructure running
Your career trajectory here is limitless. Whether you aspire to lead teams,
specialise in critical systems design, or shape the future of data centre
operations, this role gives you the foundation and the momentum to get there —
- Learning & development - AWS training and certification support, access to
internal learning platforms.
- Health, income protection and life cover - Amazon subsidises private health
insurance premiums, and group salary continuance and life insurance are included
- Military differential pay launching in Australia - Australian employees taking
defence reserve leave may receive up to 52 weeks of military differential pay to
help cover the difference in pay while serving.
- Employee Assistance Program - Free, confidential support 24 hours a day, 7
days a week for you and your family - mental health, financial coaching, legal
questions, and everyday life events.
- Family-building benefit - Access to Maven for fertility treatment, adoption
support, surrogacy, and parenting coaching.
- Amazon Extras & employee discount - cashback and discounts across hundreds of
retail, fitness, travel, and lifestyle partners.
- Review the management of both routine and corrective maintenance on a variety
of critical systems such as: switch gear, generators, UPS systems, power
distribution equipment, chillers, cooling towers, computer room air handlers,
building monitoring systems, etc.
- Establish performance benchmarks, conduct analyses & prepare reports on all
aspects of the critical facility infrastructure operations & maintenance.
- Help with the design, implementation, commissioning and build out of new
- Create and implement projects to increase current facility capacity,
efficiency, sustainability & reliability.
- Manage the facility assets and the provision of infrastructure & inventory
- Manage the on-site management of contractors, sub-contractors and vendors,
ensuring that all work performed, is observing established practices, procedures
- Work with other business leaders to coordinate projects, manage capacity, and
optimise plant safety, performance, reliability, sustainability and efficiency.
We are experiencing rapid growth, therefore your onboarding will be dynamic in
nature, where you will gain diverse experience working in new and established
AWS data centre's. These future Amazonians will rotate through various AWS
locations to complete training as part of their onboarding to prepare for
deployment in a data centre region. This training will be completed over a
duration of 6-12 months. Once training is completed, individuals will be
relocated to the permanent location.
Engineering Operations Technicians support the data centre building and the
critical equipment that keeps it running. This includes diesel power generators,
HVAC and fire suppression systems. They’re responsible for the day-to-day
operations and maintenance of the critical infrastructure, supervising
specialist vendors, acting as first responders to incidents, and becoming
subject matter experts for the facility.
AWS values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
AWS values curiosity and connection. Our employee-led and company-sponsored
affinity groups promote inclusion and empower our people to take pride in what
makes us unique. Our inclusion events foster stronger, more collaborative teams.
Our continual innovation is fueled by the bold ideas, fresh perspectives, and
passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve. Basic Qualifications: - Knowledge of
mechanical systems (Mechanical, HVAC systems, Controls)
- Ability to cover 24/7 shift rotations
- Valid and active Driver's Licence Preferred Qualifications: - Degree or
technical certification (Military or Trade school)
- Knowledge of concepts and interaction of service management systems (problem
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians
of country throughout Australia and their connections to land, sea and
community. We pay our respect to their elders past and present and extend that
respect to all Aboriginal and Torres Strait Islander peoples today.
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
Required Skills
Data center operationsElectrical systemsMechanical systemsHVAC systemsUPS systemsDiesel generatorsBuilding automationInfrastructure maintenanceTroubleshootingProject managementAsset managementVendor managementCritical facility infrastructureSafety compliancePerformance benchmarking