Work Based Learning Program Data Center Operations Technician
AmazonCanton, Mississippi
Full-time
Salary
$20–$36/ hourly
Free account to apply · application completed on Amazon
Salary
$20–$36/ hourly
Free account to apply · application completed on Amazon
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work
Based Learning Program (WBLP). This trainee position requires the successful
candidate report to a site location. Amazon has multiple WBLP trainee openings
between June and December of 2026.
Physical Requirements (reasonable accommodations available):
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for
41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to
participate in primary responder rotation and provide after-hours support as
needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+
hours a day
• Ascending and descending ladders, stairs, and gangways safely and without
limitation
• Tolerance for working in non-climate-controlled environments with temperature
fluctuations.
NOTE: Amazon is not able to provide immigration sponsorship now or in the future
for these positions. Eligible candidates must have work authorization without
employer intervention to be considered.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are
within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS
GovCloud region will be restricted to Amazon employees who are U.S. Persons
(GovCloud may NOT be accessed from outside of the United States).
Key job responsibilities
• Performing server rack installations, hardware break-fix on various
components, troubleshooting network issues, and responding to operational
incidents that impact service availability, escalating to senior technicians and
management as needed/required
• Serving as a contact point for both internal and external stakeholders,
including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and
change management activities
• Contributing to documentation and process improvement initiatives based on
your analysis of operational issues
• Successfully completing the 12-month Work Based Learning Program training
curriculum, including all required safety certifications, technical
competencies, and performance milestones.
A day in the life
Day in The Life
As a Data Center Technician professional, you will grow into an industry-leading
role and demonstrate a breadth of knowledge while you
• Take ownership of technical issues brought by their customer base, engaging
other teams when needed to drive resolution
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive
issue detection and reporting
You may be required to work shifts that will include
days/nights/weekends/holidays. Traveling within the regional work area is
required. You will be responsible for having a reliable personal vehicle and a
valid driver’s license to travel within the regional work area, as company
transportation will not be provided.
About the team
AWS is committed to providing a safe and healthy work environment. The WBLP
training program has a focus on safety, as a WBLP you will be trained on data
center safety, policies, procedures, and guidelines.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon ( diversity)
conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.
Basic Qualifications: - High school or equivalent diploma
- Are 18 years of age or older
- Willingness to participate in shift rotations to support 24/7 data center
operations. Preferred Qualifications: - Knowledge of computer hardware
components and operating systems
- Experience with Microsoft Office products and applications
- Experience managing work and priorities through a ticketing system and
coordination with Manager
- STEM classes or vocational course curriculum education
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be
based on factors including experience, qualifications, and location. Starting
Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice
Line, 401(k) matching. Learn more about our benefits at
https://hiring.amazon.com/why-amazon/benefits
[https://hiring.amazon.com/why-amazon/benefits].
USA, MS, Canton - 20.00 - 36.00 USD hourly