Data Centre Site Lead
Application completed on Oracle
About This Role
As a Site Lead for Oracle Data Centers, you will be the technical liaison
between the technology teams and the Data Center Environment and will be key in
maintaining the Operational run aspects. You will be supporting our growth path
and will be recognized as a ‘technical expert’ with a focus on core Data Center
infrastructure. You will troubleshoot and solve all but the most complex
infrastructure issues. As a pragmatic problem solver on a wide range of Data
Center environment and systems you understand which issues to escalate to the
appropriate resolver groups. You will proactively monitor the customer
environment by checking system error logs, monitoring ticket queues and
consulting with other groups involved in maintaining the environments. You will
make recommendations to resolve system errors and performance issues and take
corrective actions. You create and maintain documentation on technologies you
support. You understand all aspects of the equipment you support. You know how
to innovate and make decisions on his/her own, but also know how to take
direction when it is given, paying attention to all details involved. Expected
to improve current processes and introduce automation with aim towards
simplification.
You can execute small projects on your own and work with your manager in
planning and executing larger local projects. You understand all aspects of the
equipment you support. Ideally, we are seeking someone from a reputable Cloud
provider and are also open to receiving applications from Tier 1 Data Center
colocation providers. This would suit an individual who is able to add
significant value based on existing experience whilst evolving their career
upstream into Cloud Services.
RESPONSIBILITIES
* Understand the intricacies of Data Centers within your designated region.
* Conduct audits for power and mechanical capacity and oversee upgrades.
* Collaborate with internal teams to troubleshoot and perform Root Cause
Analysis (RCA) and Corrective Action (CA) fordesign-related issues.
Liaise with local colocation partners to comprehend and synchronize site
utility
requisites.
* Offer after-hours support as necessitated.
* Undertake tasks such as rack setup, cabling, server powering, and handoff to
internal provisioning units.
* Manage tasks via internal tools like JIRA and Confluence.
* Uphold meticulous documentation and adherence to SOPs.
* Assess and prioritize incoming and open tickets based on their severity.
* Manage inventory processes for data center equipment receipt, tracking,
andshipment.
* Deploy, label, and repair fiber, copper, and telecom cables, alongside patch
panel systems.
* Collaborate with project teams and colocation partners to validate the
functionality of electrical and mechanical systems.
* Extend operational support encompassing failure mode analysis, root cause
identification, maintenance assistance, best practices, procedural reviews,
and more.
* Curate and maintain comprehensive technical documentation concerning
corporate data centers and operational procedures.
* Collaborate with regional and business leaders to optimize performance,
enhance reliability, and improve efficiency across collocated, leased, and
owned data center infrastructures.
* Participate in operational reviews, gathering and analyzing technical data to
pinpoint and rectify existing reliability and availability concerns.
* Offer expertise to address and mitigate global resiliency, reliability,
andavailability risks.
* Facilitate the intake, evaluation, and resolution of issues related to
collocated,leased, and owned data center builds, focusing on the provision of
qualityimprovement recommendations.
* Collaborate with internal teams to set and maintain standards, ensuring
consistency and reliability in service delivery.
* Emerge as the go-to technical authority within the team and across other
departments.
* Approach challenges with a positive attitude, consistently offering
innovative and creative solutions.
QUALIFICATIONS
Career Level - IC4
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expertise to power everything from industry innovations to life-saving care. And
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competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
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employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
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will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
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