Lead Principal Technical Program Manager (TPM) – Data Center Last Mile

The Principal Technical Program Manager (TPM) – Data Center Last Mile leads the

end-to-end operational readiness of OCI infrastructure deployments across APAC,

from procurement readiness through customer handover. Acting as the central

coordination point across Procurement, Supply Chain, Logistics, Data Center

Operations, Network Engineering, Host Operations, Engineering, and Customer

Delivery, this role ensures infrastructure is delivered accurately, on schedule,

and in accordance with deployment quality, governance, and customer readiness

requirements. The TPM drives governance, process excellence, risk management,

KPI reporting, and continuous improvement while enabling predictable, scalable

customer delivery.

RESPONSIBILITIES

Key Responsibilities

* Lead end-to-end Last Mile execution from procurement readiness through

successful customer handover across APAC.

* Coordinate cross-functional teams including Procurement, Logistics,

Engineering, Rack Integration, Network Operations, Host Operations, Data

Center Operations, and Customer Delivery to ensure deployment readiness.

* Establish governance across deployment milestones, proactively identifying

risks, dependencies, SLA gaps, and operational bottlenecks before customer

commitments are impacted.

* Develop and continuously improve SOPs, operational workflows, and

standardized processes that improve scalability, quality, and execution

consistency.

* Define, monitor, and report operational KPIs covering infrastructure

readiness, deployment performance, customer handover, inventory accuracy, and

overall program health.

* Lead Root Cause Analysis (RCA), corrective actions, and continuous

improvement initiatives to improve deployment quality and operational

efficiency.

* Drive executive reporting, dashboards, and data-driven decision making using

advanced Microsoft Excel and enterprise reporting tools.

* Act as the APAC subject matter expert for Last Mile Operations, influencing

stakeholders across global organizations without direct authority.

* As a Principal, you will be expected to own end-to-end project delivery,

manage multiple customer engagements in parallel, provide functional

leadership, mentor consulting teams, and consistently deliver successful

customer outcomes aligned with Oracle quality and delivery standards.

Qualifications & Experience

Bachelor’s degree in Engineering, Computer Science, Supply Chain, Business, or a

related discipline with 10+ years of experience leading technical infrastructure

or cloud deployment programs. Experience within hyperscale cloud, data center

operations, infrastructure deployment, or large-scale technology environments is

highly desirable. Demonstrated success leading cross-functional programs,

operational governance, process improvement, and executive stakeholder

management. Strong analytical skills with advanced Microsoft Excel; experience

with Oracle ERP, Jira, Confluence, ServiceNow, DCIM, Power BI, Tableau, or

similar enterprise platforms is advantageous.

Core Competencies

* Technical Program Management

* Data Center Last Mile Operations

* Infrastructure Deployment & Customer Handover

* Operational Excellence & SOP Development

* KPI & SLA Governance

* Risk & Dependency Management

* Cross-functional Leadership

* Business Analytics & Executive Reporting

* Influencing without Authority

* Stakeholder Management 

Role Expectations

The Principal TPM is expected to operate independently as the APAC lead for Last

Mile activities for data center infrastructure and build teams, driving

operational excellence, customer delivery, and cross-functional execution.

Success is measured by the ability to deliver infrastructure on time, improve

deployment quality, reduce operational risk, standardize processes, and provide

executive visibility into deployment readiness while influencing stakeholders

across multiple organizations.

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