Principal Data Center Facilities Engineer

Tracks and monitors ongoing Data Center critical infrastructure maintenance and

repair for all service lines to pre-defined service level agreements (SLAs).

Manages incidents that impact Data Center infrastructure services and the

proactive and timely resolution of such incidents. Conducts site reviews and

assessments to evaluate suitability for data center builds. Acts as the

engineering representative on a wide range of moderately complex on-site

scenarios related to mission critical systems, operations, and functionality.

Provides engineering insight to ensure project or other design initiatives align

with company expectations. Contributes to the identification of training

programs for newer members of the team, acting as a subject matter expert with

many standard systems and trains others on the team.

RESPONSIBILITIES

Description

* Critical Environment Maintenance Support:

- Tracks and monitors ongoing critical environment maintenance and repair for

all service lines to pre-defined service level agreements (SLAs) to ensure

service uptime is maintained to the highest standards and that faults are

dealt with promptly.

-Employs practical operating knowledge of engineering systems to lead

standard diagnostics and repairs, escalating blockers or obstacles when

needed.

-Applies knowledge of Oracle processes, procedures, and industry standards to

resolve routine issues.

-Offers suggestions for system-level enhancements to reduce potential

problems.

-Evaluates the suitability of components, processes, or action plans.

Incident Management and Operation Improvement:

- Manages incidents that impact data center infrastructure and the proactive

and timely resolution of such incidents.

-Collaborates with design, construction, commissioning, facility engineering,

and data center operations teams to integrate new engineering design systems

to existing data center.

-Proactively drives operational optimization and efficiency improvement

initiatives.

-Evaluates and ensures the safe working practices of others.

-Participates in post-incident reviews by supporting root cause analyses,

documenting lessons learned, and facilitating the execution of Corrective and

Preventive Action Plans (CAPAs) to mitigate recurrence and improve system

resilience.

-Follows established emergency operations plans when responding to emergency

incidents or abnormal events, stabilizing conditions and escalating critical

issues as needed.

Site Commissioning and Build:

-Participates in site reviews and assessments to evaluate suitability for

data center builds, gathering and analyzing technical, environmental, and

infrastructure data to inform decision-making.

-Prepares and/or reviews technical reports to document findings, support

recommendations, and communicate results to stakeholders.

-Participates in design reviews and commissioning activities to ensure

alignment with engineering standards and project requirements.

-Reviews mechanical simulations (e.g., computational fluid dynamics [CFD]

analyses) to assess airflow and thermal performance, identifying and

recommending necessary design adjustments to optimize system efficiency and

reliability, escalating as needed.

Data Center Operations Management:

-Supports and validates on-site data centers operations in relation to the

engineering infrastructure.

-Acts as the engineering representative on a wide range of moderately complex

on-site scenarios related to mission critical systems, operations, and

functionality.

-Engages in communications to ensure that operational requirements and

specifications are flagged, raised, and addressed by the appropriate team.

-Adheres to developed standards and policy through the review of

documentation, participates in commissioning activities, design summits, and

data center commissioning or reviews.

-Documents critical impacting changes, reviews critical impacting changes and

represents engineering in change advisory board (CAB) meetings.

Engineering Design, Leadership, and Governance:

-Collaborates with senior team members and supports a project or other design

and engineering initiatives.

-Provides engineering insight to ensure project or other design initiatives

align with company expectations.

-Coordinates with internal and external project team members in delivering

specific aspects of data centers for Oracle.

-Contributes to the development of policy documents by collaborating with

team members.

-Contributes to the creation and upkeep of best-in-class policies and

procedures, participating in their review as necessary.

-Prepares technical reports to document findings, communicate progress, and

support project or design decision-making.

Training and Knowledge Sharing:

-Contributes to the identification of training programs for newer members of

the team.

-Acts as a subject matter expert with many standard systems and trains others

on the team.

*

Responsibilities

Additional Responsibilities (as needed)

Colocation Vendor Management:

-Provides input for effective contract administration, including supporting the

generation and review of contracts, change orders, cost forecasts, and other

pertinent documents.

-Contributes to sourcing and ensuring that adequate resources are available,

such as spare parts, generator fuel, water, and consumables.

-Coordinates vendor and contractor scheduling and site access, contributes to

the execution and completion of work per Oracle expectations and safe-working

practices.

Core Responsibilities

Planning & Execution:

-Manages and coordinates moderately complex tasks, monitoring timelines and

deliverables to ensure timely completion and adherence to requirements for a

moderately-sized project or initiative. Efficiently delegates, monitors, and

prioritizes work across multiple projects, providing technical oversight and

adjusting plans to address shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates across the organization to align on expectations and achieve

shared objectives. Leverages understanding of business leaders, stakeholders,

and/or customers to ensure proposed solutions meet their needs. Supports

inclusivity by actively seeking and listening to diverse perspectives, ensuring

others feel heard and respected.

Problem Solving:

-Identifies and addresses moderately complex issues by analyzing a wide range of

data and/or information to identify solutions in accordance with standard

practices. Proactively escalates unresolved or critical issues with a thorough

assessment and suggests potential solutions. Reviews, contributes to, and

documents problem solving strategies.

Continuous Learning:

-Pursues learning opportunities to expand knowledge and skills and/or tools in

new areas and stays abreast of the latest industry trends and best practices.

Proactively seeks and leverages ongoing feedback and training to improve skills.

Coaches and mentors junior team members, fostering continuous learning and

knowledge sharing within and across teams.

Continuous Improvement:

-Develops ideas, recommends updates, and/or collaborates on the implementation

of process improvements to increase the efficiency and effectiveness of

processes, protocols, and workflows across teams, and evaluates the impact on

key stakeholders. Solicits feedback from others on ideas for alternative

approaches and methods for continued improvement.

Performance and Development:

-Contributes to the talent development pipeline by participating in candidate

interviews, assessing candidates, and providing hiring recommendations.

Minimum Job Qualifications

Education and/or Experience:

11 years of experience in operating data center critical infrastructure,

critical facility operations, or related field

OR

Bachelor's Degree in Electrical Engineering, Industrial Engineering, Process

Engineering, or related field AND 7 years of experience in operating data center

critical infrastructure, critical facility operations, or related field.

Job Skills:

Same as prior level plus;

Troubleshooting: Demonstrated ability to troubleshoot and resolve complex

technical issues across multiple technology domains.

Incident Management and Response: Demonstrated ability to respond to and resolve

incidents quickly to maintain business continuity.

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