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Job Brief:
Responsible for ensuring the availability, reliability, and safe operation of
Data Centers and other company critical facilities across multiple sites through
the execution and coordination of preventive, corrective, and emergency
maintenance activities for critical electrical, mechanical, and
electromechanical infrastructure. Manages maintenance contracts, external
service providers, infrastructure projects, equipment installations, fault
resolution, site inspections, and operational readiness while ensuring
compliance with company procedures, safety requirements, and applicable industry
standards. Supports continuous service availability across a 24×7 environment
through effective facility management, vendor and customer coordination,
capacity and risk monitoring, incident response, and proactive identification
and mitigation of infrastructure risks.
Key Responsibilities:
- Perform the day-to-day operation, inspection, maintenance, and troubleshooting
of Data Center critical and other assigned company sites infrastructure,
including electrical power systems, uninterruptible power supply systems, direct
current power systems, batteries, generators, cooling systems, fire protection
systems, and environmental monitoring systems to maintain high availability and
reliability.
- Execute preventive, corrective, and predictive maintenance activities,
including equipment inspection, functional testing, fault diagnosis, maintenance
coordination, verification of system performance, and completion of maintenance
records and technical reports.
- Handle Data Center incidents, equipment failures, and infrastructure alarms by
identifying faults, assessing service impact, performing immediate corrective
actions, coordinating escalation when required, restoring normal operation, and
preparing root cause analysis reports with corrective and preventive actions.
-Manage and execute colocation customer technical activities, including rack
preparation, power allocation, primary and redundant power connections,
equipment installation, cooling verification, connectivity coordination,
customer access, migrations, expansions, and decommissioning activities.
- Prepare and maintain operational procedures and technical documentation,
including standard operating procedures, methods of procedure, emergency
operating procedures, single-line diagrams, maintenance records, test reports,
equipment records, asset information, and as-built documentation.
- Execute and manage Data Center changes and critical activities by preparing
and reviewing implementation procedures, risk assessments, rollback plans,
service-impact assessments, required resources, and safety requirements, and
performing or coordinating the approved activities while maintaining service
availability.
- Conduct regular Data Center inspections, risk assessments, infrastructure
health checks, and compliance reviews to identify operational risks, capacity
limitations, single points of failure, safety issues, and technical
deficiencies, and implement or track the required corrective actions.
- Troubleshoot and support complex technical issues and provide technical
guidance to engineers, technicians, customers, contractors, and vendors during
maintenance, incidents, installations, migrations, and infrastructure upgrades,
while preparing technical reports and escalating major risks when required.
- Manage and supervise external contractors, vendors, and service providers
performing preventive, corrective, and emergency maintenance or project
activities within the Data Center, including reviewing work scope and technical
procedures, coordinating site access and work schedules, monitoring safety and
quality compliance, supervising execution, verifying completed work and test
results, and ensuring proper documentation and closure in accordance with
contractual and Data Center requirements.
- Support and execute infrastructure projects, expansions, migrations, equipment
replacements, and site improvement activities across Data Centers and other
assigned company facilities, including site surveys, technical assessments,
implementation coordination, testing, commissioning, acceptance, handover, and
verification of operational readiness.
EDUCATION :Bachelor’s degree in Electromechanical, Electrical Engineering or any
related field
LEVEL OF EXPERIENCE : 3-5 years of experience in Data Center Operations and
maintenance .
CERTIFICATIONS & LICENSURE
Essential:
• Certified Data Centre Professional (CDCP)
• Accredited Operations Specialist (AOS)
• Valid Driving license
Desirable:
• Certified Data Centre Specialist (CDCS)
• Accredited Operations Professional (AOP)
TOOLS & SYSTEMS
Essential:
• Strong knowledge of DC power systems such as Huawei, Delta and Eaton.
• Strong knowledge of UPS systems such as Huawei, Eaton and Vertiv/Emerson.
• Strong knowledge of Data Center precision cooling systems, including CRAC,
In-Row Cooling and DX systems.
• Experience with EMS and DCIM platforms.
• Excellent ability to read and analyze SLDs, electrical schematics, cables
installation and control diagrams.
• Good knowledge of Microsoft Office, particularly Excel, Word and
PowerPoint.
Desirable:
• Basic knowledge of structured cabling, fiber-optic systems, Meet-Me-Room
(MMR) and cross-connect infrastructure.
• Basic knowledge in computer networking.
