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  7. Critical Infrastructure Controls Engineer, Data Center Field Engineering
Amazon logo

Critical Infrastructure Controls Engineer, Data Center Field Engineering

Amazon·Hilliard, Ohio
Full-time

Salary

$97k–$160k/ annually

Posted 1 day ago

Application completed on Amazon

About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

As an Amazon Field Engineer you will support critical infrastructure in AWS data

centers. This support will span the full building lifecycle from design and

construction reviews for new sites to upgrades and maintenance standards for

existing ones. As the primary engineering resource for your region, you will

apply your subject matter expertise to troubleshoot critical failures, conduct

Root Cause Analyses, and develop corrective actions. You will own conceptual

designs for capacity, availability, and efficiency improvements, lead

engineering audits, and provide technical escalation support for sites in

operation. Working across Data Center Operations, Design Engineering, Hardware

Engineering, Health & Safety, and partner Controls teams, you will drive

standards that ensure consistency and reliability fleet-wide, while managing

concurrent projects that may span multiple geographic regions.

Key job responsibilities

• Lead post-event engineering analysis for controls-related incidents —

including root-cause investigations, technical field reports, and time-sensitive

reviews — and identify recurring failure patterns to develop corrective actions

and reliability improvements across the facility portfolio.

• Develop, review, and maintain controls logic and reusable code templates for

mechanical and electrical equipment, ensuring alignment with approved Sequences

of Operations and deployment readiness across air-handling units, cooling

systems, chillers, pumps, and electrical infrastructure.

• Own the full engineering lifecycle for legacy controls first of kind pilots,

from request intake and technical review through field execution, results

analysis, and go/no-go recommendations for broader rollout.

• Serve as the technical escalation point for complex controls issues that

exceed existing procedures or support models, including traveling to facilities

to support investigations and developing corrective actions. Review controls

drawings, wiring diagrams, network topologies, equipment submittals, and

deployed configurations to identify risks related to reliability, operability,

and maintainability.

• Provide engineering support for proprietary and third-party controls products

by aggregating design update proposals and partnering with product and partner

Controls teams to drive bug fixes and continuous improvement.

• Build and maintain technical baselines, including test scripts, points lists,

naming conventions, alarm thresholds, setpoints, code libraries, and engineering

playbooks.

• Develop engineering standards and system-health metrics that improve control

system reliability and standardization across the facility portfolio.

• Partner with facility operations, Commissioning, Design Engineering, Technical

Program Managers, and partner Controls teams to resolve technical issues.

A day in the life

Each day you will interact with different teams responsible for all aspects of

the data centers. You will prioritize your activities to support data center

capacity availability and safety focusing on the actions that are most

impactful. You will have the opportunity to work on projects locally and

globally.

If you meet these qualifications, exude passion, and enjoy the challenge of

innovative projects at hyper-scale, this job is for you!

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us

to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Basic Qualifications: - Experience reading and editing construction documents

(design drawings, control diagrams, specifications, etc.)

- Bachelor’s degree in Controls Engineering, Electrical Engineering, Mechanical

Engineering, Automation Engineering, Computer Engineering, or an equivalent

technical degree or experience.

- 2+ cumulative years of controls experience with industrial, municipal, or

commercial engineering including but not limited to the following sectors: data

centers, power generation, oil/gas facilities

- Must have a valid US driver's license and reliable personal transportation by

start date. Preferred Qualifications: - Hands-on experience with BMS,BAS, SCADA,

PLC, or power monitoring platforms and industrial communication protocols such

as BACnet, Modbus, MQTT, or OPC.

- Familiarity with mechanical and electrical systems including cooling

(chillers, CRAHs, AHUs), power distribution (switchgear, UPS, generators, VFDs,

ATSs), pumps, sensors, and field I/O.

- Experience writing and standardizing controls code (Python, structured text,

ladder logic, function block), building reusable templates, and managing version

control across multiple sites or equipment types.

- Proficiency using Python, SQL, and visualization tools to analyze time-series

data from BMS, EPMS, SCADA, or historians, and building dashboards or pipelines

to support system health monitoring and root-cause analysis.

- Experience applying machine learning or generative AI tools to anomaly

detection, predictive maintenance, fault classification, or engineering workflow

automation, with sound data governance and output validation practices.

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, OH, Hilliard - 96,600.00 - 160,000.00 USD annually

Required Skills

Controls engineeringBMSBASSCADAPLCBACnetModbusMQTTOPCPythonSQLRoot cause analysisElectrical systemsMechanical systemsData center operationsTroubleshooting

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Quick Facts

Location
Hilliard, Ohio
Employment
Full-time
Category
Critical Facilities Engineer
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