
Critical Infrastructure Controls Engineer, Data Center Field Engineering
Salary
$97k–$160k/ annually
Application completed on Amazon
About This Role
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Field Engineer you will support critical infrastructure in AWS data
centers. This support will span the full building lifecycle from design and
construction reviews for new sites to upgrades and maintenance standards for
existing ones. As the primary engineering resource for your region, you will
apply your subject matter expertise to troubleshoot critical failures, conduct
Root Cause Analyses, and develop corrective actions. You will own conceptual
designs for capacity, availability, and efficiency improvements, lead
engineering audits, and provide technical escalation support for sites in
operation. Working across Data Center Operations, Design Engineering, Hardware
Engineering, Health & Safety, and partner Controls teams, you will drive
standards that ensure consistency and reliability fleet-wide, while managing
concurrent projects that may span multiple geographic regions.
Key job responsibilities
• Lead post-event engineering analysis for controls-related incidents —
including root-cause investigations, technical field reports, and time-sensitive
reviews — and identify recurring failure patterns to develop corrective actions
and reliability improvements across the facility portfolio.
• Develop, review, and maintain controls logic and reusable code templates for
mechanical and electrical equipment, ensuring alignment with approved Sequences
of Operations and deployment readiness across air-handling units, cooling
systems, chillers, pumps, and electrical infrastructure.
• Own the full engineering lifecycle for legacy controls first of kind pilots,
from request intake and technical review through field execution, results
analysis, and go/no-go recommendations for broader rollout.
• Serve as the technical escalation point for complex controls issues that
exceed existing procedures or support models, including traveling to facilities
to support investigations and developing corrective actions. Review controls
drawings, wiring diagrams, network topologies, equipment submittals, and
deployed configurations to identify risks related to reliability, operability,
and maintainability.
• Provide engineering support for proprietary and third-party controls products
by aggregating design update proposals and partnering with product and partner
Controls teams to drive bug fixes and continuous improvement.
• Build and maintain technical baselines, including test scripts, points lists,
naming conventions, alarm thresholds, setpoints, code libraries, and engineering
playbooks.
• Develop engineering standards and system-health metrics that improve control
system reliability and standardization across the facility portfolio.
• Partner with facility operations, Commissioning, Design Engineering, Technical
Program Managers, and partner Controls teams to resolve technical issues.
A day in the life
Each day you will interact with different teams responsible for all aspects of
the data centers. You will prioritize your activities to support data center
capacity availability and safety focusing on the actions that are most
impactful. You will have the opportunity to work on projects locally and
globally.
If you meet these qualifications, exude passion, and enjoy the challenge of
innovative projects at hyper-scale, this job is for you!
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us
to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.
Basic Qualifications: - Experience reading and editing construction documents
(design drawings, control diagrams, specifications, etc.)
- Bachelor’s degree in Controls Engineering, Electrical Engineering, Mechanical
Engineering, Automation Engineering, Computer Engineering, or an equivalent
technical degree or experience.
- 2+ cumulative years of controls experience with industrial, municipal, or
commercial engineering including but not limited to the following sectors: data
centers, power generation, oil/gas facilities
- Must have a valid US driver's license and reliable personal transportation by
start date. Preferred Qualifications: - Hands-on experience with BMS,BAS, SCADA,
PLC, or power monitoring platforms and industrial communication protocols such
as BACnet, Modbus, MQTT, or OPC.
- Familiarity with mechanical and electrical systems including cooling
(chillers, CRAHs, AHUs), power distribution (switchgear, UPS, generators, VFDs,
ATSs), pumps, sensors, and field I/O.
- Experience writing and standardizing controls code (Python, structured text,
ladder logic, function block), building reusable templates, and managing version
control across multiple sites or equipment types.
- Proficiency using Python, SQL, and visualization tools to analyze time-series
data from BMS, EPMS, SCADA, or historians, and building dashboards or pipelines
to support system health monitoring and root-cause analysis.
- Experience applying machine learning or generative AI tools to anomaly
detection, predictive maintenance, fault classification, or engineering workflow
automation, with sound data governance and output validation practices.
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package
will include sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including experience,
qualifications, and location. Amazon also offers comprehensive benefits
including health insurance (medical, dental, vision, prescription, Basic Life &
AD&D insurance and option for Supplemental life plans, EAP, Mental Health
Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits
[https://amazon.jobs/en/benefits].
USA, OH, Hilliard - 96,600.00 - 160,000.00 USD annually
Required Skills
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