Data Center Engineering Operations Engineer, HYD-Infinity - DCEO
AmazonHyderabad, Telangana
Full-timerotating
Free account to apply · application completed on Amazon
Free account to apply · application completed on Amazon
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is expanding the Data Center management team in India. This position
serves as the primary operational resource to support ADSIPL within its owned
and operated Data Centers in India. This position will provide a central point
of ownership and accountability for the overall ‘hands-on’ management of the
Mechanical, Electrical (M&E) and across ADSIPL’s portfolio of Data Centers in
India. This position will be responsible for the overall operation and
maintenance of the critical infrastructure supporting IT operations within the
Indian Data Center space. It will also include event management, incident
management, problem management, change management, and cost/contract management.
In addition, this will include the relationship management with the landlords,
critical facility vendors, Data Center Construction team, Data Center Operations
team, Technical Program Managers, Security team, and Logistics team in India.
The position will require 24x7 on-call, scheduled weekend work support and
rotational shift. The location for this job to be discussed, as there may be
opportunities in several India locations.
Key job responsibilities
Following are the primary responsibilities (but not limited to) of Data Center
Engineering Operations (DCEO) Engineer:
Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning
to end as well as overseeing the completion of post-mortems, root cause analysis
and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility
infrastructure or a Data Center are planned and executed to the best interest of
the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures,
emergency response procedures, preventive maintenance programs, and all
technical documentation.
· Ensure standardization and consistency with best-in-class operating practices.
(Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational
alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and
cost control, code and regulatory compliance, personnel management, staff
training and development
· Health & Safety, local statutory requirements, environmental and energy
management.
· Develop and deliver the regular engineering reports and ensure adherence to
contracted deliverables including SLA’s and KPI’s.
· Communicate operating philosophies, technical information, objectives and
expectations to Amazon personnel and to the vendor critical facilities
management teams.
· Providing hands on facility support where required (e.g. installation of new
equipment, decommissioning of equipment, replacement of faulty equipment,
internal audits…etc.)
· Oversee technical compliance auditing and the effective and timely close out
of corrective action plans. Perform annual operational reviews with a focus on
compliance with the Amazon standards and all applicable regulatory requirements.
(Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental
Management Programs. Keep abreast of Data Center industry innovation.
Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and
providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to
management.
o Manage and coordinate with vendors to resolve any incidents during emergency
situations. This may require to physically be dispatched on to site to
investigate and resolve the issue.
o Ensure 24*7 shift operations in safe, secure manner without availability
impact.
A day in the life
Assist in troubleshooting of facility and rack-level events within internal
Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to make sure
uptime is maintained.
• Responsible for the on-site management of contractors, sub-contractors and
vendors, ensuring that all work performed is in accordance with established
practices, procedures & local legislation.
• Perform and oversee maintenance and operations on all electrical, mechanical,
and fire/life safety equipment within the data center. • Work schedule changes
depending on specific site needs. Shifts can be up to 12-hours and may rotate on
a predefined schedule. Some locations have on-call rotations
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored
affinity groups promote inclusion and empower our people to take pride in what
makes us unique. Our inclusion events foster stronger, more collaborative teams.
Our continual innovation is fueled by the bold ideas, fresh perspectives, and
passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional. Basic Qualifications: - High School or equivalent diploma
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a
related field, or 2+ years of electrical or mechanical engineering experience
- Experience in an operational role Preferred Qualifications: - 2+ years of data
center engineering experience
- 1+ years of data center or mission critical facilities (example: hospital,
military facility, public safety facility, etc.) experience
- 1+ years of electrical or mechanical experience
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
