Data Center Operations Technician

Join our dynamic AWS team and become a critical guardian of global cloud

infrastructure! You'll play a pivotal role in maintaining the heartbeat of the

world's most innovative technology platform, ensuring seamless data center

operations that power millions of businesses and services worldwide.

Data Center Technician position involves in-depth hardware and network

diagnostics followed by physical repair as well as participating in an on-call

rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: PDX is an AWS GovCloud region. As required by our contracts with the

federal government, effective February 24, 2026, logical access to the AWS

GovCloud region will be restricted to Amazon employees who are U.S. Citizens.

(GovCloud may NOT be accessed from outside of the United States).

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for

this position.

Key job responsibilities

Performing server rack installations, hardware break-fix on various components,

troubleshooting network issues, responding to operational incidents that impact

service availability, and carrying out routine network, server hardware, and

operating system repairs to contribute to the overall availability of AWS

services

Serving as a primary contact point for both internal and external stakeholders,

including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change

management activities

Contributing to documentation and process improvement initiatives based on your

analysis of operational issues

Helping to interview, train and onboard new team members

Physical Requirements:

Lifting and moving material up to 40 pounds each

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without

limitation

Work in an industrial environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night

and day shifts).

This role supports data centers in various operational stages. The position may

be assigned to a facility still under development, which could require travel to

established locations for training until your designated site becomes fully

operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or

until assigned facility is operational

Travel frequency will vary based on business needs and operational status of

assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50

miles) to active data center sites as required by business needs.

A day in the life

Our Data Center Technician professionals, who have industry-leading technical

abilities and demonstrate a breadth of knowledge while they:

Take ownership of technical issues brought by their customer base, engaging

other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue

detection and reporting

Are biased to act in the absence of direction or support

Improve effectiveness through process innovation

You will be required to work shift work that will include

days/nights/weekends/holidays.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored

affinity groups promote inclusion and empower our people to take pride in what

makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - 2+ years of computer/server hardware

troubleshooting experience, or experience related IT

- 2+ years of computer layer 1/2 networking (including troubleshooting and

repair) experience

- Work flexible schedule including weekends, nights, and holidays Preferred

Qualifications: - Knowledge of network design, protocols and troubleshooting

- Knowledge of Linux/Unix Administration

- Bachelor's degree in an IT-related field (e.g., Computer Science, Network

Engineering), or experience in professional or military IT-related roles

- Experience in a data center or other critical environment

- Experience training and onboarding of new team members

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

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