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AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Operations (Data Center) team is the backbone of AWS,
supporting the rapidly growing AWS business and customers 24/7. We are committed
to maintain the physical infrastructure of AWS, ensuring the standards for
operational performance in the areas of safety, security, availability,
productivity, capacity, efficiency, and cost.
We are looking for a Data Center Engineering Operations (DCEO) Engineer with
experience in critical facilities management, a result-driven individual with
strong technical (electrical/mechanical) understanding and the drive and vision
to take our data center engineering operations to the next level. The role will
report to the DCEO Manager and be responsible for sustaining availability, cost
management, risk assessment and mitigation, review corrective and preventative
maintenance of critical infrastructure and metric reporting.
Key job responsibilities
- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency
service of a variety of critical systems such as switch-gear, generators, UPS
systems, power distribution equipment, chillers, cooling towers, computer room
air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work
performed, is in accordance with established practices, procedures & local
legislation
- Establish performance benchmarks, conduct analyses and prepare reports and
documentation of all aspects of critical facility infrastructure operations and
maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all
facility related events (mechanical, electrical, plumbing) and assist in the
resolution of infrastructure engineering and services issues
- Collaborate with data center IT managers and other business leaders to
coordinate day to day operations, projects, manage capacity, and optimize plant
safety, performance, reliability, sustainability, and efficiency
- Drive & implement projects to increase current facility capacity, efficiency,
sustainability & reliability as well as assist in the design implementation,
commissioning and build out of new data center facilities.
A day in the life
At today's large-scale data centers, you will be involved in:
- Work schedule changes depending on specific site needs. Shifts are 12-hours
and will rotate on a predefined schedule
- Assist in troubleshooting of facility and rack-level events within internal
Service-Level Agreements (SLA)
- Perform rack installs, rack decommissioning, and facility management
- Provide operational readings and key performance indicators to make sure
uptime is maintained
- On-site management of contractors, subcontractors and vendors, ensuring that
all work performed is in accordance with established practices, procedures &
local legislation
- Performance and oversight of maintenance and operations on all electrical,
mechanical, and fire/life safety equipment within the data center.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences inspire us to never stop
embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why flexible work hours and arrangements
are part of our culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud. Basic Qualifications: - High
school or equivalent diploma
- 2+ years of electrical or mechanical experience Preferred Qualifications: - 2+
years of data center engineering experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians
of country throughout Australia and their connections to land, sea and
community. We pay our respect to their elders past and present and extend that
respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.